Verified Job
IT / Software / Data Analyst
User Support Analyst- job post HK Kolmar Canada
IT / Software / Data Analyst
#758766
Remote / WFH
HK Kolmar Canada
Job Description
Full job description
*** Applicants must be legally entitled to work in Canada ***
Responsibilities
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
No supervision responsibility
Experience and specialization
Computer and technology knowledge
Device drivers
Networking hardware
Intranet
*** Applicants must be legally entitled to work in Canada ***
Responsibilities
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
No supervision responsibility
Experience and specialization
Computer and technology knowledge
Device drivers
Networking hardware
Intranet
