Verified Job
Accounting - Finance
User Growth amp Retention Manager
Accounting - Finance
#351215
Remote / WFH
Job Description
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the team:
The Central Growth team at Paytm is the central team that manages CLM, Growth Efficiencies & Initiatives and Insights for various Paytm businesses.
We enable data-driven decision-making to evangelize growth amongst various businesses of Paytm and ensure best practices trickle down to all businesses.
Responsible for enhancing CLM platforms for customer-centric experience and efficient operations to enhance targeting through the right channels and promotions.
Expectations/Requirements:
Strategise growth initiatives for user retention on the platform including segments, creatives, messaging etc.
Should be able to identify problem statements, define approach, work on the solutions, and communicate findings/ recommendations independently and effectively.
Collaborate with different business teams to identify best value propositions for these users.
Strong academic background and experience in high-paced startups/ consulting roles.
Have at least 3-4 years of experience in similar growth marketing/ user growth and retention roles. Exceptional problem-solving skills with demonstrated ability to structure complex problems and develop solutions.
Has a deep understanding of numbers and a strong business sense for growth drivers.
Educational background:
Graduate OR MBA (Preferred).
Why join us:
A collaborative output driven program that brings cohesiveness across businesses through technology.
Improve the average revenue per use by increasing the cross-sell opportunities.
A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager.
Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the team:
The Central Growth team at Paytm is the central team that manages CLM, Growth Efficiencies & Initiatives and Insights for various Paytm businesses.
We enable data-driven decision-making to evangelize growth amongst various businesses of Paytm and ensure best practices trickle down to all businesses.
Responsible for enhancing CLM platforms for customer-centric experience and efficient operations to enhance targeting through the right channels and promotions.
Expectations/Requirements:
Strategise growth initiatives for user retention on the platform including segments, creatives, messaging etc.
Should be able to identify problem statements, define approach, work on the solutions, and communicate findings/ recommendations independently and effectively.
Collaborate with different business teams to identify best value propositions for these users.
Strong academic background and experience in high-paced startups/ consulting roles.
Have at least 3-4 years of experience in similar growth marketing/ user growth and retention roles. Exceptional problem-solving skills with demonstrated ability to structure complex problems and develop solutions.
Has a deep understanding of numbers and a strong business sense for growth drivers.
Educational background:
Graduate OR MBA (Preferred).
Why join us:
A collaborative output driven program that brings cohesiveness across businesses through technology.
Improve the average revenue per use by increasing the cross-sell opportunities.
A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager.
Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
