• Plan, implement, and manage identity and access management solutions.
• Administer user accounts, permissions, and access controls.
• Monitor activity logs to identify security incidents.
• Work with senior leadership to ensure that the program meets the needs of the business and complies with all relevant laws and regulations.
• Develop and maintain training materials related to identity and access management.
• Keep up to date with the latest industry developments and trends.
• Manage user identity lifecycle including onboarding, offboarding, and account updates.
• Monitor compliance with internal policies and external regulations.
• Respond to audit findings and implement remediation measures.
• Handle escalated customer inquiries and support tickets.