Us Process Customer Service Representative Jaipur

LMDmax | Jaipur (In-Person) 23,000 32,000 CTC + Health Insurance

Quick Overview

Join the LMDmax US Support Team! We are looking for sharp communicators to handle international voice and chat queries. If you have excellent English and thrive in a fast-paced environment, apply today.
Shifts: Rotational (including Night Shifts)
Offs: Rotational Week-offs
Experience: 02 years (Freshers welcome)

Key Responsibilities
Monitor and manage live trips, routes, and load movements across US transportation networks.
Coordinate with drivers, carriers, and clients to ensure on-time pickups and deliveries.
Track delays, identify risks, and take proactive corrective actions.
Handle real-time escalations such as breakdowns, delays, no-shows, and HOS risks.
Maintain accurate updates in dispatch systems and internal tools.
Communicate effectively with clients via calls, emails, and chat platforms.
Ensure compliance with operational SOPs and service level agreements (SLAs).
Share regular updates and reports with internal teams and stakeholders.

What Were Looking For
Fluent English: Robust verbal and written communication is a must.
Shift Flexibility: Ability to work US hours/night shifts.
Skills: Problem-solving mindset and basic computer proficiency.

Perks & Perks
Health Insurance & Provident Fund (PF).
Food Provided on-site.

Interested Candidates can connect or send us their resume at +91 92hidden_mobile6

Job Types: Full-time, Permanent, Fresher

Compensation: 23,000.00 - 30,000.00 per month

Advantages:
Food provided
Health insurance
Provident Fund

Work Location: In person .