Verified Job
Work from home
Underwriting Assistant
Work from home
#687135
Remote / WFH
Job Description
Full job description
For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), were a leading commercial, rural and personal lines insurer and a top three provider of workers compensation insurance.
Were currently looking for an Underwriting Assistant, Property Global, Facilities& Schemes to support our Property Underwriting team in delivering outstanding customer experiences and strong portfolio performance. In this role, youll assist with underwriting and processing Property business, help meet profit and retention targets, and build strong relationships with our broker and partner network. This is a full-time permanent role based in Naarm (Melbourne).
What You'll Do
Process and manage new business, renewals, endorsements and policy adjustments across Property portfolios.
Support Underwriters by providing administrative and underwriting assistance within set authorities and guidelines.
Produce policy documents, update customer information, process premium transactions, and action survey and claims report requests.
Contribute to renewal retention and profitability targets through proactive followups and effective daytoday policy management.
Provide feedback on market pricing and competitor activity to support business planning and decisionmaking.
Manage credit services tasks, including resolving premium issues, actioning credit control reports and liaising with customers on credit matters.
What You'll Bring
Previous customer service experience (preferred).
Minimum 12 months experience or exposure to general insurance.
Strong verbal and written communication skills.
High accuracy and attention to detail with strong administrative capability.
Ability to work collaboratively across underwriting, broker, risk, claims and portfolio teams.
Capability in risk analysis, information capture and understanding insurance product features.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply
Applications close: Wednesday 1st April 2026 11:59PM AEDT
Make sure to discuss your application with your current manager before applying.
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), were a leading commercial, rural and personal lines insurer and a top three provider of workers compensation insurance.
Were currently looking for an Underwriting Assistant, Property Global, Facilities& Schemes to support our Property Underwriting team in delivering outstanding customer experiences and strong portfolio performance. In this role, youll assist with underwriting and processing Property business, help meet profit and retention targets, and build strong relationships with our broker and partner network. This is a full-time permanent role based in Naarm (Melbourne).
What You'll Do
Process and manage new business, renewals, endorsements and policy adjustments across Property portfolios.
Support Underwriters by providing administrative and underwriting assistance within set authorities and guidelines.
Produce policy documents, update customer information, process premium transactions, and action survey and claims report requests.
Contribute to renewal retention and profitability targets through proactive followups and effective daytoday policy management.
Provide feedback on market pricing and competitor activity to support business planning and decisionmaking.
Manage credit services tasks, including resolving premium issues, actioning credit control reports and liaising with customers on credit matters.
What You'll Bring
Previous customer service experience (preferred).
Minimum 12 months experience or exposure to general insurance.
Strong verbal and written communication skills.
High accuracy and attention to detail with strong administrative capability.
Ability to work collaboratively across underwriting, broker, risk, claims and portfolio teams.
Capability in risk analysis, information capture and understanding insurance product features.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply
Applications close: Wednesday 1st April 2026 11:59PM AEDT
Make sure to discuss your application with your current manager before applying.
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
