Training Manager

Job description
The Resort Training Manager will create, implement, and manage all training and communication related activities for all Hotel operations departments and lead departments into productive working methods by setting an example and utilizing all available training tools. Driving service scores by insuring staff provides continuous outstanding service. Assist with on-boarding / orientations within the division. Train, monitor and reinforce standards and training accountability. Prepare quarterly department and employees training plans to address specific areas of weakness. Develop and roll-out training programs, as needed, with a focus on and improve guest service and loyalty. Ensure employee compliance courses are completed.

Paséa Hotel Spa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Read more