Verified Job
Trainer
Trainer and Coach, WWFE Global Trainer Centre of Excellence
Trainer
#54450
Remote / WFH
Amazon Web Services, Inc. (part of Amazon.com) 3.4 3.4 out of 5 stars New York, NY $130,000 - $185,000 a year - Full-time Amazon Web Services, Inc.
Job Description
Key job responsibilities
1. Deliver global enablement and training programs to support the development of our field teams and front-line managers.
2. Conduct employee training using a variety of instructional techniques and delivery methods, including classroom-based learning, virtual learning, and 1-1 coaching.
3. Create an engaging learner experience in each training class with various training strategies.
4. Work with key internal stakeholders to ensure accurate and effective delivery of training content.
5. Provide content and class feedback to course developers to help improve curriculum quality.
6. Build confidence within our field team members and front-line managers to engage with decision makers in technical and non-technical roles.
7. Lead the delivery of programs that incorporate AWS strategy, mission, and technology with our sales and business development methodologies.
8. Deliver training courses focused on accelerating the ability of our global field organization to articulate AWS value propositions.
9. Help field team members and front-line managers translate AWS solutions into business outcomes for customers.
10. Collaborate with the training team to ensure consistency in program delivery across different regions and formats.
11. Stay updated on AWS services and value propositions to effectively communicate them in training sessions.
12. Implement post-program activities to reinforce learning and encourage application of skills.
13. Gather and analyze feedback from training participants to continuously improve program effectiveness.
14. Demonstrate willingness and ability to travel up to 50% of the time to deliver in-person training sessions.
15. Contribute to the innovation of our training programs by assisting in the development of AI-enhanced, immersive self-paced interactive training, generative AI-powered classroom experiences, and microlearning modules.
16. Facilitate and nurture communities of practice to encourage ongoing learning and knowledge sharing among participants.
BASIC QUALIFICATIONS
Bachelor's degree in a relevant field or equivalent work experience
Experience managing multiple projects, prioritizing, planning, and managing time
Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions
Experience communicating complex concepts clearly and persuasively to different audiences
Excellent verbal and written communication skills
PREFERRED QUALIFICATIONS
5+ years of customer-facing environment experience
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Experience in managing or coaching sales teams or front-line managers
In-depth understanding of sales methodologies and customer engagement techniques
Strong familiarity with artificial intelligence, cloud computing concepts and their business applications
Experience with innovative learning technologies, curriculum development or instructional design
Proficiency in multiple languages (Spanish and/or Portuguese) and experience working across diverse cultural contexts
1. Deliver global enablement and training programs to support the development of our field teams and front-line managers.
2. Conduct employee training using a variety of instructional techniques and delivery methods, including classroom-based learning, virtual learning, and 1-1 coaching.
3. Create an engaging learner experience in each training class with various training strategies.
4. Work with key internal stakeholders to ensure accurate and effective delivery of training content.
5. Provide content and class feedback to course developers to help improve curriculum quality.
6. Build confidence within our field team members and front-line managers to engage with decision makers in technical and non-technical roles.
7. Lead the delivery of programs that incorporate AWS strategy, mission, and technology with our sales and business development methodologies.
8. Deliver training courses focused on accelerating the ability of our global field organization to articulate AWS value propositions.
9. Help field team members and front-line managers translate AWS solutions into business outcomes for customers.
10. Collaborate with the training team to ensure consistency in program delivery across different regions and formats.
11. Stay updated on AWS services and value propositions to effectively communicate them in training sessions.
12. Implement post-program activities to reinforce learning and encourage application of skills.
13. Gather and analyze feedback from training participants to continuously improve program effectiveness.
14. Demonstrate willingness and ability to travel up to 50% of the time to deliver in-person training sessions.
15. Contribute to the innovation of our training programs by assisting in the development of AI-enhanced, immersive self-paced interactive training, generative AI-powered classroom experiences, and microlearning modules.
16. Facilitate and nurture communities of practice to encourage ongoing learning and knowledge sharing among participants.
BASIC QUALIFICATIONS
Bachelor's degree in a relevant field or equivalent work experience
Experience managing multiple projects, prioritizing, planning, and managing time
Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions
Experience communicating complex concepts clearly and persuasively to different audiences
Excellent verbal and written communication skills
PREFERRED QUALIFICATIONS
5+ years of customer-facing environment experience
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Experience in managing or coaching sales teams or front-line managers
In-depth understanding of sales methodologies and customer engagement techniques
Strong familiarity with artificial intelligence, cloud computing concepts and their business applications
Experience with innovative learning technologies, curriculum development or instructional design
Proficiency in multiple languages (Spanish and/or Portuguese) and experience working across diverse cultural contexts
