Resolve outstanding facility/physician AR through reviewing the denial posted on the service billed, follow up transactions done post the denial being posted, identify the root cause for the denial and then take corrective actions to resolve the claim.
Key responsibilities include:-Address and resolve AR inventory assigned while adhering to client specifics, payer specifics and compliant with State and Federal rules and the organization's Acceptable Usage policy
• Utilize web based payer resources or phone calls to the payer to identify the root cause for non payment/delayed adjudication and take corrective action
Corrective action will include:
• Claim resubmission for claims not on file or post identifying the appropriate to be billed
• Corrected claim resubmission post verification of benefits/charge corrections
• Resolve rejection edits and resubmit the claim
• Submission of additional documentation to enable adjudication of the claim as requested by the payer
• Submit appeals contesting the reason provided for denying the service rendered with justification for the appeal, with supporting documentation being submitted
• Determine the next responsible payer post adjudication of the claim and transfer balance after determining that the payer has adjudicated as per client contract and contractual allowance taken
• Recommend timely filing or Appeal limit exceeded claims for write off/adjustment
• Concise documentation of review done, action taken on the claim, along with appropriate tracking stamps like claim #, call reference # along with worked date and initials
• Identify and escalate trends that is impacting resolution of claims submitted to a payer and suggest solutions to submit a clean claim
• Follow up on claims resubmitted/appeals submitted post providing adequate time for payer adjudication/reconsideration
COMPETENCIES, SKILLS AND OTHER REQUISITES-Good analytical ability
• Logical thought process
• Attention to detail
• Good communication skills – Listening, Verbal and Written
Experience: 0-11 Months
Location: Hyderabad, Chennai
Job Category: Voice (AR Calling)
Education: BA, MA, B.COM, BBA, BCA, B. TECH (No Marine, Aeronautical Robotics) B.
SC (No Biochemistry, Microbiology, Nutrition), Pls Note:
only recent pass outs with proper documents
Read more