Tour Guide/Marketer
Job Description
We are looking for an energetic, outgoing and creative team member to join us in a combined Tour Guide & Marketing Coordinator role.
Position Overview
This is a dynamic role ideal for someone who loves people, storytelling, tourism, social media and the Rockies lifestyle. The successful candidate will lead food and walking tours while also helping grow brand awareness through marketing, partnerships and content creation.
This position combines:
Guest experience & tour guiding
Social media & content creation
Community outreach & tourism partnerships
Sales & marketing support
Responsibilities
Tour Guiding
Lead 2-hour walking tours and 3-hour food tours in Banff and Canmore
Deliver engaging stories about local history, culture, food and hidden gems
Create a welcoming, high-energy atmosphere for guests
Coordinate with restaurant partners during food tours
Ensure tours run smoothly, safely and on schedule
Provide exceptional customer service before, during and after tours
Take guest photos and encourage social media engagement
Handle guest questions and recommendations professionally
Marketing & Promotion
Create social media content for Instagram and Facebook
Help grow online presence and engagement
Build relationships with hotels, tourism businesses and local partners
Assist with flyer distribution and promotional campaigns
Help secure group bookings and referrals
Respond to inquiries and assist with bookings when needed
Qualifications
Friendly, outgoing and confident personality
Excellent communication and storytelling skills
Passion for tourism, food and the Rockies
Comfortable speaking to groups
Strong social media knowledge (Instagram, Facebook)
Basic photography/video editing skills are an asset
Reliable, organized and self-motivated
Ability to walk outdoors for extended periods in varying weather
Customer service or hospitality experience preferred
What We’re Looking For
We’re looking for someone who:
Loves meeting people from around the world
Is energetic, personable and enthusiastic
Enjoys being on camera and creating content
Has a passion for local food, culture and experiences
Pay: $22.00-$24.00 per hour
Work Location: In person
