The Loan Services Specialist, coordinates a variety of functions within the Loan Services Department related to the business operations of the Bank including but are not limited to loan servicing functions, processing loan payoffs, satisfaction or mortgage and other collaterals including but not limited to Uniform Commercial Code, vehicles, assignments, among others, confirmation of annual statement generation and mailing to clients, resolution of loan issues, booking new loans, renewals, and modifications. Monitors Serviced by Others portfolio and maintains current records on Servicer. Provides client service, research and timely resolution of client inquiries/complaints. Fully knowledgeable and capable of filling in on day- to- day assignments if necessary.
