Conduct outbound calls to potential customers to introduce our products or services.
Answer incoming calls from prospective customers and address their queries and concerns effectively.
Understand customer requirements and close sales by explaining the benefits of our offerings.
Maintain a detailed understanding of company products or services and effectively communicate features and benefits to customers.
Keep accurate and detailed records of calls made and results achieved.
Achieve daily, weekly, and monthly targets set by the company.
Follow communication scripts provided by the company to ensure consistency and professionalism.
Build strong customer relationships and ensure high levels of customer satisfaction.
Stay updated on product knowledge and market trends.
Collaborate with the sales team to ensure seamless transition of leads.
Required Skills and Qualifications:
Proven experience as a Telecalling Executive or similar customer service/sales role.
Excellent communication and interpersonal skills.
Ability to handle rejection and work well under pressure.
Strong persuasive and negotiation skills.
Good listening skills and the ability to understand customer needs.
Job Type: Full-time
Pay: ₹25,000.00 - ₹27,613.55 per month
Benefits:
Provident Fund
Compensation package:
Performance bonus
Schedule:
Day shift
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Required)
Sales: 1 year (Required)
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
Read more