Telecalling Executive (Personal Loan Recovery & Collection)
Job Description
Make outbound collection and recovery calls through the dialer system.
Follow up with customers regarding overdue personal loan payments.
Negotiate and convince customers to make timely payments.
Handle hard collections and delinquent accounts professionally.
Maintain accurate records of customer interactions and payment commitments.
Ensure compliance with company policies and collection guidelines.
Meet daily, weekly, and monthly recovery targets.
Coordinate with internal teams for account updates and resolution of customer issues.
Provide regular feedback and status updates to reporting managers.
Requirements
Minimum qualification: 12th Pass / Graduate preferred.
Good communication and convincing skills in Hindi (English knowledge will be an added advantage).
Ability to handle pressure and work in a target-driven environment.
Basic computer knowledge and familiarity with dialer systems.
Strong negotiation and recovery skills.
Positive attitude and willingness to learn.
Experience
1 to 6 year of experience in Personal Loan Recovery, Collection, Telecalling, or related NBFC collection processes will be preferred.
Salary
Candidates with 1+ Year Relevant Experience: ₹15,000 – ₹20,000 per month
Skills Required
Telecalling
Debt Collection & Recovery
Customer Handling
Negotiation Skills
Follow-up Management
Target Achievement
Dialer Calling
Working Location
• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6+ years Experience.
More about this Telecalling Executive (Personal Loan Recovery & Collection) job
Please go through the FAQs to get all answers related to the given Telecalling Executive (Personal Loan Recovery & Collection) job
What skills and experience do you need for this Telecalling Executive (Personal Loan Recovery & Collection) job?
Ans : To apply for this Telecalling Executive (Personal Loan Recovery & Collection) job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Telecalling Executive (Personal Loan Recovery & Collection) position.
What shift and timings does this job follow?
Ans : This Telecalling Executive (Personal Loan Recovery & Collection) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in C-Scheme, Jaipur.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive (Personal Loan Recovery & Collection) job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Executive (Personal Loan Recovery & Collection), you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill.
Where is this job located?
Ans : This Telecalling Executive (Personal Loan Recovery & Collection) job is located in C-Scheme, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-7 years of experience is ideal for this Telecalling Executive (Personal Loan Recovery & Collection) job.
Why should you apply for this Telecalling Executive (Personal Loan Recovery & Collection) job?
Ans : This Telecalling Executive (Personal Loan Recovery & Collection) job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
