Telecaller

Responsibilities

1. Answering phones and explaining the product and services offered by the company.

2. Contacting existing customers as well as prospective customers using scripts.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the products and services.

6. Maintaining the database of the customers on a regular basis.

7. Suggesting solutions based on customer’s needs and requirements.

Requirements

1. Graduation in any field. Well versed with computers.

2. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

3. Great interpersonal skills.

4. Exceptional oral and written communication skills.

5. Strong organizational skills.

6. Ability to work in a team or individually as and when required.

7. Ability to manage and handle multiple tasks.

Job Type: Full-time

Salary: ₹10,000.00 - ₹15,000.00 per month

Benefits:
• Health insurance
• Paid time off
• Work from home

Schedule:
• Day shift

Supplemental pay types:
• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred Read more