Telecaller

Company Overview

Intend Technosoft Private Limited is a leading IT services and consulting company, providing customizable IT products and services to help businesses leverage modern technologies. Our goal is to help companies modernize technology, renovate processes, and alter experiences to stay ahead in an ever-changing world. With a team of 2-10 employees, Intend Technosoft is committed to delivering innovative solutions to our clients.

Job Overview

We are hiring a Telecaller to join our team at Intend Technosoft Private Limited. As a Telecaller, you will be responsible for making outbound calls to potential customers and promoting our products and services. This is a full-time position based in Bangalore, Karnataka, India, and is suitable for candidates with less than 1 year of experience.

Qualifications and Skills
• Excellent communication and interpersonal skills
• Fluent in both spoken and written English
• Ability to persuade and influence customers
• Good knowledge of IT products and services
• Basic computer skills and proficiency in MS Office
• Strong negotiation and problem-solving skills
• Ability to work well in a team and achieve sales targets
• Positive and energetic attitude
• Ability to handle multiple tasks and prioritize effectively
• Attention to detail and accuracy in work
• Previous experience in telecalling or customer service is a plus

Roles and Responsibilities
• Make outbound calls to potential customers to promote our products and services
• Provide information about our products and services to interested customers
• Answer incoming calls from customers and address their queries and concerns
• Follow up with customers via phone or email to close sales or resolve issues
• Keep accurate records of customer interactions and transactions
• Maintain a high level of product knowledge to effectively promote and sell
• Achieve and exceed individual sales targets
• Collaborate with team members and share feedback to improve sales performance
• Handle customer complaints and provide appropriate solutions
• Stay updated with industry trends and competitor activities

We are looking for Telecallers

Conduct outbound calls to potential customers from provided leads list.

Introduce and explain our products/services to potential customers, highlighting key features and benefits.

Understand and address customer questions and concerns in a professional and courteous manner.

Qualify leads by assessing customer needs and identifying potential fit for our offerings.

Maintain accurate and up-to-date records of call interactions and lead status in the CRM system.

Achieve weekly and monthly call and lead generation targets.

Collaborate closely with the sales team to hand over qualified leads for further follow-up.

Participate in regular training sessions to stay updated on product knowledge and sales techniques.

Continuously improve calling techniques through feedback and self-assessment.

Job Type: Full-time

Salary: 8,086.00 - 27,138.80 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

tele sales: 1 year (Preferred)

total work: 1 year (Preferred)

Language:

Hindi, Telugu, English (Preferred)

Speak with the employer

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