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Verified Job Customer Support / TeleCaller

Telecaller Inbound Jobs one Broking

Ahmedabad, Gujarat
Customer Support / TeleCaller
#437607
Remote / WFH

Job Description

Job Requirements

Job Title: Inbound Telecaller - Freshers Angel One Broking, Ahmedabad

Location: Ahmedabad, Gujarat, India

Salary: ₹15,000 - ₹25,000 per month

Qualification: 12th Pass or Graduate

Work Experience: Freshers Welcome

Job Description:

Are you a dynamic and motivated individual looking to kickstart your career in the finance sector? Angel One Broking, a leading name in the brokerage industry, is seeking enthusiastic Inbound Telecallers to join our team in Ahmedabad. This entry-level position is perfect for freshers who are eager to learn and grow in a supportive and growth-oriented environment.

As an Inbound Telecaller at Angel One Broking, you will be the first point of contact for our clients, handling inquiries related to our financial products and services. Your primary role will be to provide excellent customer service, address client queries, and assist in resolving any issues they may have. This is a fantastic opportunity for individuals with strong communication skills and a passion for finance to build a rewarding career.

Responsibilities:
• Handle inbound calls from clients and provide accurate information about Angel One Broking's services and products.
• Assist clients with their inquiries and guide them through the application and account setup process.
• Resolve client issues and complaints promptly and effectively.
• Maintain detailed records of client interactions and transactions.
• Follow up with clients to ensure their satisfaction and address any additional needs.
• Provide feedback to the management team on common client concerns and suggestions for improvement.
• Meet and exceed call handling and customer satisfaction targets.
• Stay updated on the latest financial products and services offered by Angel One Broking.
• Participate in training sessions to improve product knowledge and communication skills.
• Collaborate with other team members to achieve departmental goals.

Requirements:
• Minimum 12th grade pass or graduate in any discipline.
• Strong verbal communication skills in English and Hindi; proficiency in additional languages is a plus.
• Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with CRM systems.
• Freshers are welcome; prior experience in customer service or telecalling is a plus.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work in shifts, including weekends and holidays if required.
• Enthusiasm for learning and growing within Angel One Broking.

Benefits:
• Competitive salary package ranging from ₹15,000 to ₹25,000 per month.
• Opportunity to gain valuable experience and training in the financial sector.
• Friendly and supportive work environment with growth opportunities.
• Performance-based incentives and bonuses.

Join Angel One Broking as an Inbound Telecaller and take the first step towards a successful career in the finance industry. Apply today and be a part of our dynamic team in Ahmedabad!
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