Verified Job
Customer Support / TeleCaller
Senior Telesales caller
Customer Support / TeleCaller
#1351
Remote / WFH
Proclivity Digitech Private Limited
Job Description
Company Description
Proclivity Digitech Private Limited, based in Kolkata, India, is a prominent Software Development and IT organization with a proven track record of delivering exceptional solutions to its global clientele. The company is driven by a forward-thinking mission and a dedication to sustained growth and excellence. Having received accolades from international clients, Proclivity Digitech takes pride in its achievements and remains committed to expansion and innovation.
Role Description
This is a full-time, on-site Senior Telesales Caller(International B2b Outbound Caller) role located in Kolkata. The role involves engaging potential and existing clients to promote the company's products and services. Key responsibilities include making outbound calls, delivering presentations about products, addressing customer inquiries, building strong relationships with clients, achieving sales targets, and maintaining accurate records of calls and sales activities.
Qualifications
• Proven experience in Telesales, Customer Engagement, and Relationship Management
• Strong communication, negotiation, and persuasion skills
• Ability to meet and exceed sales targets through consistent efforts
• Strong organizational and time-management skills
• Proficiency in data entry, record-keeping, and using CRM tools
• Excellent listening skills and the ability to address customer queries effectively
• Prior experience in IT or software industry sales is an advantage
• Graduate degree in Business, Marketing, or a related field is preferred
• Fluency in English and local languages is beneficial
Proclivity Digitech Private Limited, based in Kolkata, India, is a prominent Software Development and IT organization with a proven track record of delivering exceptional solutions to its global clientele. The company is driven by a forward-thinking mission and a dedication to sustained growth and excellence. Having received accolades from international clients, Proclivity Digitech takes pride in its achievements and remains committed to expansion and innovation.
Role Description
This is a full-time, on-site Senior Telesales Caller(International B2b Outbound Caller) role located in Kolkata. The role involves engaging potential and existing clients to promote the company's products and services. Key responsibilities include making outbound calls, delivering presentations about products, addressing customer inquiries, building strong relationships with clients, achieving sales targets, and maintaining accurate records of calls and sales activities.
Qualifications
• Proven experience in Telesales, Customer Engagement, and Relationship Management
• Strong communication, negotiation, and persuasion skills
• Ability to meet and exceed sales targets through consistent efforts
• Strong organizational and time-management skills
• Proficiency in data entry, record-keeping, and using CRM tools
• Excellent listening skills and the ability to address customer queries effectively
• Prior experience in IT or software industry sales is an advantage
• Graduate degree in Business, Marketing, or a related field is preferred
• Fluency in English and local languages is beneficial
