Technical Writer

Technical Writer – 100% remote role - Exciting new US FDI

About the Company:

Our client is a high-growth software company delivering intelligent cloud automation and optimisation solutions to enterprises around the world. With teams across North America, the UK, and Europe, they focus on helping organisations maximise their return on cloud investment. Their platform brings together powerful automation, actionable insight, and intuitive tools, enabling IT teams to manage complex cloud and hybrid environments with confidence.

The Role:

We’re seeking a detail-oriented and technically capable Technical Writer to own and evolve the documentation function across the company’s product portfolio. This is a critical role within the engineering organisation, working cross-functionally with Product, UX, and Engineering to deliver clean, accessible, and accurate technical documentation. Reporting to the Director of Engineering, this position is fully remote within Northern Ireland, collaborating with distributed teams in the US and UK

Key Responsibilities:

• Create and maintain comprehensive product documentation, including user guides, release notes, technical specifications, and best practices

• Translate technical concepts into clear, concise, and user-friendly documentation

• Develop internal templates and workflows to streamline the documentation lifecycle

• Own and manage the change log and release documentation across multiple product lines

• Maintain consistency in tone, voice, and formatting across all documents and help improve the end-user experience

• Collaborate with engineering and product teams to understand new features and changes and ensure timely documentation updates

• Write supporting copy for GUI, API, and CLI as needed

• Operate and maintain documentation platforms and tooling

Essential Criteria:

• Degree in a relevant field OR 4+ years of professional experience in a technical writing role

• At least 4 years of experience writing technical documentation for software products

• Strong written communication skills with a keen eye for detail and structure

• Ability to read and understand code and technical diagrams

• Familiarity with cloud computing concepts and modern infrastructure tooling

• Experience using GitHub or other version control platforms

• Self-starter mindset with the ability to work independently and manage deadlines in a remote setup

Desirable Experience ( But not necessary to apply)

• Exposure to cloud-native technologies and DevOps workflows

• Familiarity with documentation tools such as Hugo, Docsy, or ClickHelp

• Experience documenting APIs and developer tools

Why Join:

• High-growth company with modern engineering practices and a remote-first culture

• Work on cutting-edge cloud products solving real enterprise problems

• Autonomy to shape the documentation function in a collaborative and supportive environment

• Flexible working, strong team culture, and a clear mission around maximising cloud ROI

How to Apply:

If you’re excited by the opportunity to take ownership of product documentation in a fast-paced tech environment, we’d love to hear from you. Apply via this link or reach out to Phil Gamble directly on LinkedIn or WhatsApp for a confidential discussion.

About Phil Gamble:

Phil Gamble has over 20 years of experience in the tech recruitment industry, delivering top talent to high-growth software companies across the UK, Ireland, and the US. Known for his personal approach and professionalism, Phil ensures candidates are fully supported through every stage of the process.

Recent LinkedIn Testimonials:

"Phil is a professional who doesn’t treat his candidates as resources. He listens, understands, and advises with integrity."

"By far the best recruiter I’ve ever worked with – Phil’s communication and honesty made the process seamless."

"Phil takes the time to understand what you’re looking for, and it shows in the opportunities he presents." Read more