Technical Support Engineer (L2)- job post
Job Description
The position is suitable for professionals with experience in surveillance systems, access control technologies, and network infrastructure who enjoy field-based technical work and customer interaction.
Key Duties & Responsibilities
Execute commissioning and support activities for surveillance and security systems.
Configure and maintain IP-based CCTV and video monitoring solutions.
Assist in deployment and servicing of access control and attendance management systems.
Support network infrastructure setup, including switches, routers, and communication devices.
Perform system diagnostics and root-cause analysis for technical issues.
Conduct preventive maintenance and health checks at customer locations.
Coordinate with project managers and service teams to ensure timely completion of assigned tasks.
Generate service documentation, site reports, and technical records.
Provide technical guidance during system upgrades and expansions.
Ensure compliance with project specifications and company quality standards.
Candidate Profile
Diploma, B.Tech, or B.E. in Electronics, Electrical, IT, Computer Science, or related discipline.
3–5 years of relevant experience in electronic security systems or networking projects.
Experience in handling customer-facing technical assignments.
Preferred Technical Expertise
IP Surveillance & Video Monitoring Solutions
Access Control & Attendance Systems
NVR, DVR & Storage Solutions
TCP/IP Networking
Structured Cabling Infrastructure
Network Switching & Routing
Fiber Connectivity and Basic Troubleshooting
Hardware Diagnostics and Field Support
Desired Skills
Technical problem-solving ability
Strong communication and reporting skills
Customer-oriented approach
Ability to manage multiple site activities
Willingness to travel extensively for project requirements
Compensation & Benefits
Salary up to ₹34,000 per month (depending on experience)
Provident Fund (PF)
Commuter Assistance
Travel Reimbursement as per company policy
Professional Development Opportunities
Exposure to enterprise-grade security and networking projects
Additional Information
Preferred Location: Rajasthan
Travel Requirement: Up to 75%
Education: Diploma / Bachelor's Degree (Preferred)
Relevant Experience: Minimum 3 Years
Work Mode: On-Site
Candidates from Jodhpur, Jaipur, Udaipur, Ajmer, Kota, Bikaner, and nearby regions are encouraged to apply.
Pay: ₹25,200.00 - ₹28,200.00 per month
Benefits:
Commuter assistance
Food provided
Paid sick time
Paid time off
Provident Fund
Work Location: In person
