Verified Job
IT / Software / Data Analyst
Technical Support Engineer
IT / Software / Data Analyst
#51057
Remote / WFH
Scoutit
Job Description
We're looking for Technical Support Engineers (India)!
Responsibilities
• Provide technical support to customers via phone, email, and chat.
• Diagnose and troubleshoot hardware and software issues.
• Assist customers with product setup and configuration.
• Document customer interactions and solutions in the support ticketing system.
• Collaborate with engineering teams to resolve complex issues.
• Conduct product training sessions for customers as needed.
(*Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.)
Skills: product training,technical support,application
Responsibilities
• Provide technical support to customers via phone, email, and chat.
• Diagnose and troubleshoot hardware and software issues.
• Assist customers with product setup and configuration.
• Document customer interactions and solutions in the support ticketing system.
• Collaborate with engineering teams to resolve complex issues.
• Conduct product training sessions for customers as needed.
(*Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.)
Skills: product training,technical support,application
