Technical Solutions Architect
Job Description
Technical Solutions Architect
Job Description:
What You’ll Be Doing:
• Develops and cultivates strong customer and supplier relationships
• Serves as the Technical account manager on assigned accounts, managing all technical aspects including but not limited to: Life Cycle management, BOM management, customer product roadmaps, regular business reviews.
• Designs solutions based on strategic business or technical requirements of customers
• Partners with Sales teams to appropriately manage all technical aspects of customers’ programs.
• Works with customers to identify and clarify requirements to determine best solutions.
• Leverages resources in order to satisfy the technical needs and objectives of the customer.
• Provides technical expertise, using appropriate configuration tools and experience to recommend relevant systems, solutions and/or products.
• Stays current on technical specifications for hardware/software requirements, maintaining technical aptitude in the latest technology trends in order to recommend solutions for new and existing customers.
• Tracks activity utilizing appropriate tools – may include pre-sales activity, account management activity, training etc.
What We Are Looking For:
• Typically requires a minimum of 12 years of related experience with a 4-year degree; or 8 years and an advanced degree; or equivalent experience.
• Serves as an expert within own discipline
• Designs solutions to resolve complex issues where no solution currently exists
• Requires specialized depth and/or breadth of expertise in key technology domains
• Uses internal business tools to support engineering change control process, work order review and management and other internal processes
• Works independently, with guidance in only the most complex situations
• Acts as senior level technical resource to other team members and junior staff
• Often leads functional teams or projects and serves as a best practice/quality resource
• Holds Certifications in one or more supplier partner technologies
• Represents the level at which career may stabilize for many years or even until retirement
• May serve as leader of others or projects
