Verified Job
IT / Software / Data Analyst
TECHNICAL CONSULTANT
IT / Software / Data Analyst
#10823
Remote / WFH
EXOCLOUD
Job Description
Company: EXOCLOUD
Job Description
As we undergo a major expansion to grow new businesses in the SMB market, we are looking for an ambitious self-starter who thrives in a fast-paced environment. The overall responsibilities of a Technical Consultant are to provide technical support to customers and achieve a high level of customer satisfaction.
Desired Skills and Experience
– Excellent verbal and written communications skills
– Post-secondary program completion preferred
– MCSE Server Administrator or equivalent certification
– Minimum 3 years IT experience
– Understanding and experience with HyperV and VMware virtualization technologies
– Knowledge and experience with Cisco hardware and software
– Excellent knowledge of Windows Server 2003/2008/2012, Exchange Server 2003/2007/2010/2013, Office 365 and related products
– Solid understanding of IP networks and all related elements
– Knowledge of various scripting languages
– Knowledge and understanding of Windows XP/Vista/7/8
– Demonstrated superior customer service skills
– Desire to learn and a passion for technology
Responsibilities
– Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services
– Analyze and resolve technical problems for established networks
– Install and configure computer hardware, including switches and servers
– Create custom scripts for various network and server-related tasks
– Manage and diagnose problems with virtual machines
– Troubleshoot and repair desktop equipment and software
– Support the roll-out of new hardware and software to clients
– Provide timely and professional support via telephone, remote control, in person, and email
– Provide network documentation, training and guidance, to orient clients on the use of their hardware and software
– Document problems and resolutions for future reference
– Assisting in the development of junior technicians
– Potential to manage a dedicated client base and communicating across departments
We offer
– Great opportunity to grow
– Competitive base salary and commission
– Comprehensive and highly flexible benefits program to all team members starting day one
– Flexible work schedules
– A dynamic work environment
– Various technical training opportunities
HOW TO APPLY
If you are interested in joining the team and build your career, please send your resume with covering letter to hr@amplusinnovations.com.
Company info
Personal Note from the President & CEO
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Job Description
As we undergo a major expansion to grow new businesses in the SMB market, we are looking for an ambitious self-starter who thrives in a fast-paced environment. The overall responsibilities of a Technical Consultant are to provide technical support to customers and achieve a high level of customer satisfaction.
Desired Skills and Experience
– Excellent verbal and written communications skills
– Post-secondary program completion preferred
– MCSE Server Administrator or equivalent certification
– Minimum 3 years IT experience
– Understanding and experience with HyperV and VMware virtualization technologies
– Knowledge and experience with Cisco hardware and software
– Excellent knowledge of Windows Server 2003/2008/2012, Exchange Server 2003/2007/2010/2013, Office 365 and related products
– Solid understanding of IP networks and all related elements
– Knowledge of various scripting languages
– Knowledge and understanding of Windows XP/Vista/7/8
– Demonstrated superior customer service skills
– Desire to learn and a passion for technology
Responsibilities
– Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services
– Analyze and resolve technical problems for established networks
– Install and configure computer hardware, including switches and servers
– Create custom scripts for various network and server-related tasks
– Manage and diagnose problems with virtual machines
– Troubleshoot and repair desktop equipment and software
– Support the roll-out of new hardware and software to clients
– Provide timely and professional support via telephone, remote control, in person, and email
– Provide network documentation, training and guidance, to orient clients on the use of their hardware and software
– Document problems and resolutions for future reference
– Assisting in the development of junior technicians
– Potential to manage a dedicated client base and communicating across departments
We offer
– Great opportunity to grow
– Competitive base salary and commission
– Comprehensive and highly flexible benefits program to all team members starting day one
– Flexible work schedules
– A dynamic work environment
– Various technical training opportunities
HOW TO APPLY
If you are interested in joining the team and build your career, please send your resume with covering letter to hr@amplusinnovations.com.
Company info
Personal Note from the President & CEO
.
.
.
.
.
.
