Team Leader

Date: 24 Jun 2025

Location: Melbourne, VIC, AU, 3000

Company: firstsourc

About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 53280+, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Role Responsibilities:

Responsible medium-sized recruiting or large recruiting pipeline. Meeting recruiting targets and providing regular status reports
Screen applications and select candidates for the open roles.
Conduct interviews
Exposure of managing multiple high priority business ramps across towers skillsets; closing them as per business timelines
Ensure all paper work is received and completed according to policy
Discussing and issuing offer letters, handling grade, salary fitments.
Responsible for post offer management
Act as an escalation point to business stakeholders for all recruiting related questions and concerns
Administer referral process of applicants
Provide external marketplace information to Recruiting Leadership
Update and utilize recruiting databases and tools
Review recruit files for completeness
Conduct and distribute reports on a regular basis and special reports on request identify issues and recommend actions
Participate in projects and or initiatives within or outside the team

️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. Read more