Verified Job Customer Support / TeleCaller

Team Leader BPO

Thane, Maharashtra

CategoryCustomer Support / TeleCaller

Job ID#649665

Job TypeRemote / WFH

Job Description

Job Description

Lead and manage a team of outbound sales representatives, ensuring they meet or exceed sales targets, quality standards, and KPIs Provide ongoing coaching, training, and feedback to team members to enhance their sales skills, product knowledge, and customer interaction techniques Monitor team performance through regular call monitoring, performance reviews, and data analysis, taki...

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