Talent Operations Coordinator
Job Description
IC Group builds powerful digital engagement solutions that connect brands with people through promotions, live events, mobile messaging, and gamified experiences. We work with leading brands and event operators to create experiences that drive participation, loyalty, and measurable results.
Our teams are responsible for the secure delivery and execution of all client programs and projects. ICG aims to act as a trusted partner and strives to deepen client relationships based on trust, security, integrity, commitment, accountability, and delivery. We are continuously evolving our solutions and are further modernizing our IT practices through various initiatives, inclusive of use AI in strategic ways, and adopting a platform foundation.
Who are we looking for?
As part of the Talent Management Team, we are looking for a proactive and detail-focused Talent Operations Coordinator who is passionate about people, processes, and enhancing the employee experience. The ideal candidate is well-organized, adaptable, and capable of handling multiple priorities while upholding a high level of confidentiality and professionalism.
Is this role right for you?
If you are someone who:
Has a strong interest in Talent Management and a desire to grow within the field
Demonstrates excellent communication and interpersonal skills, with the ability to build trust at all levels of the organization
Is highly organized, with strong attention to detail and the ability to manage competing deadlines
Takes initiative and approaches tasks with a problem-solving mindset
Maintains a high level of discretion when handling sensitive and confidential information
Is comfortable working both independently and collaboratively within a team environment
Has experience supporting recruitment, administration, or employee relations activities (preferred)
Brings a positive, team-oriented attitude and contributes to a supportive workplace culture.
What you will be doing:
Recruitment & Talent Acquisition
Coordinate full-cycle recruitment activities, including job postings, resume screening, and interview scheduling
Conduct initial candidate interviews and assess qualifications and fit for advertised roles
Facilitate candidate progression through the hiring process, including recommendations and next steps
Perform background checks, including criminal, reference, and credential verification
Assist in developing and maintaining accurate job descriptions
Support recruitment efforts across local, national, and international market
Collaborate with Marketing (or designate) to support HR-related content on social media
Research and recommend Applicant Tracking Systems (ATS)
Identify and research funding opportunities and grants to support hiring initiatives
Employee & Management Relations
Support managers in promoting a positive, safe, and respectful work environment aligned with company values and policies
Maintain accurate and confidential employee records and documentation
Benefits Administration
Support the administration of employee group benefits programs
Ensure timely enrollment, updates, and responses to employee inquiries
Training & Development
Assist in identifying and recommending training and development initiatives for employees at all levels
Support enhancements to the Education Assistance Program
Research grant opportunities to support training and development initiatives
Compensation Administration
Ensure job descriptions remain current and aligned with organizational needs
Assist in developing new role descriptions
Conduct market research and compensation analysis to support competitive pay practices
Performance Management
Support managers with employee performance processes, including goal setting and development planning
Assist in coordinating the annual performance review and salary review cycles
Provide guidance and support to managers and employees throughout the performance management process
Overall, here’s what our successful candidate should possess:
Strong English communication skills including verbal and written & interpersonal skills
Proficiency with the MS Suite of Products including Excel, Word, PowerPoint, Visio
A diploma or degree in human resources management or equivalent experience.
Strong ability to communicate effectively with dynamic personalities and stakeholders at all levels while maintaining a positive, customer-focused attitude
Ability to work with the utmost of discretion and confidentiality adhering to strong professional ethics.
Highly organized with strong attention to detail.
Knowledge and understanding of relevant employment standards and labour law.
Strong problem solving and leadership skills.
Flexibility and the ability to manage change quickly in a fast-paced environment.
Post-secondary degree/diploma in a related discipline
Experience Requirements;
Minimum of 2 years of experience in an a Talent Management /HR environment
Can you demonstrate experience proving;
Ability to work under tight timelines and competing priorities.
Critical thinking & thought leadership on project and/or program management.
Great assets to have would be;
Completion of a CPHR designation is an asset.
This is an in-office role in our Winnipeg head office.
Job Types: Full-time, Permanent
Pay: $47,500.00-$55,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Work Location: In person
