This is an exciting opportunity to join our team as a Production Support Specialist. The successful candidate will be responsible for managing and monitoring daily system production, providing IT support, and handling IT incidents.
Main Responsibilities:
• Monitor and maintain daily system production.
• Provide IT support and resolve issues promptly.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Document and maintain records of support activities, incidents, and resolutions.
Required Qualifications:
• 4-5 years of experience in application and production support.
• Proven ability to manage and resolve IT incidents efficiently.
• Experience in monitoring tools like Control-M, AppDynamics, Oracle queries execution.