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Verified Job Customer Support / TeleCaller

Support worker - Martinborough

Masterton, Wellington
Customer Support / TeleCaller
#796628
Remote / WFH
Access Community Health

Job Description

05th August, 2026
Looking for a role that works around your life?

Whether you’re balancing study, family, or other commitments, we may be able to accommodate your availability based on the care needs in our community.

You’ll support tāngata with their individual care needs and daily living activities — no qualifications or prior experience required. Your role is to provide safe, respectful, person centered support in people’s homes, including being mindful of what matters to them, their culture, values, beliefs, routines, and boundaries.

Comprehensive paid training to set you up for success
Flexible hours We’ll do our best to align your schedule with the needs of the people we support
Weekend shifts available (+$1.00 extra per hour)
Paid travel time and mileage —When you travel for work, we make sure you’re compensated fairly — including paid travel time and mileage for longer trips. Full details will be shared during onboarding.
This is a great opportunity to gain valuable experience in the health and wellbeing sector while keeping your work-life balance in check.

Whakangungu | Training

Paid training! Our Kaiāwhina Skills Framework training takes place during your first two–four weeks of employment and includes:

Support through structured induction, ongoing training, refreshers, and clear development pathways.
Online self-directed learning
Working alongside a buddy trainer



Mōhou Ake | About You

Love working with people and helping them thrive
Intuitive and responsive to people’s needs
Committed to culturally safe, respectful support for people from all backgrounds
Willing to learn, reflect, and adapt your approach to what matters to each person
Own a smartphone
Have the right to work in New Zealand
Full/restricted driver’s license

He aha ai mātou? | Why Us

Flexible hours – mornings, evenings, weekends
$24.33-$30.27 plus weekend allowances
A clear career pathway for Kaiāwhina | Support Workers
Exclusive Spark Mobile Plan: Endless data (40GB at max speed), unlimited NZ/AU calls & texts, hotspot access, voicemail for just $24.15/month
Our work is grounded in Kaitiakitanga, Kotahitanga, Tū Tika and Manaakitanga — caring for our communities, working together, doing the right thing, and looking after each other

Access Community Health | Uru Ātea’s mission is to create a better day, every day for thousands of people throughout Aotearoa, helping them live independently in their own homes and communities. Uru Ātea means “to enter space”—our promise to deliver services wherever our clients need us.

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