Verified Job
Recruiter / HR / Admin
Supervisor, People Experience (Employee Experience Specialist) [T500-18885]
Recruiter / HR / Admin
#600524
Remote / WFH
Job Description
About McDonald's
McDonald’s has an exciting opportunity for a Supervisor, People Experience (Employee Experience Specialist) role based in our India Global Business Services Office. You will be responsible for supporting the identification of improvement opportunities and helping develop initiatives to ensure an optimal experience for both corporate and frontline employees, maintaining an understanding of employee sentiment and incorporating feedback into experience design initiatives.
Responsibilities:
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to
Collaboration & Partnership:
• Collaborate with the Employee Experience Specialist Lead to continuously monitor employee feedback and ensure that updates and changes in strategies or policies align with the organization's needs and goals
• Support program deployments and execution in collaboration with the Employee Experience Specialist Lead to ensure successful implementation and adoption
Employee Experience:
• Identify improvement opportunities and develop initiatives to ensure an optimal experience for both corporate and frontline employees, maintaining an understanding of employee sentiment and incorporating feedback into experience design initiatives
• Help to identify opportunities to improve employee experience and develop roadmaps to implement proposed initiatives
• Support the delivery of company-wide, local, and new joiner Employee Experience initiatives
Effectiveness & Feedback :
• Review and analyze the effectiveness of Employee Experience design & Workplace design/policies using employee experience surveys and communicate findings to the Employee Experience Lead
Qualifications
Basic Qualifications
• Degree in Human Resources, Business Administration, Organizational Development, or related field; advanced degree preferred
• Experience working in Human Resources or Employee Experience
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Understands the needs and challenges of global leaders
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of learning management systems trends, regulations, and best practices
Preferred Qualifications
• Employee Experience Expertise & Skills
• Technical knowledge in areas of employee experience
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Knowledge of HR compliance and data privacy regulations
• Strong business acumen
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Continuous improvement and growth mindset
McDonald’s has an exciting opportunity for a Supervisor, People Experience (Employee Experience Specialist) role based in our India Global Business Services Office. You will be responsible for supporting the identification of improvement opportunities and helping develop initiatives to ensure an optimal experience for both corporate and frontline employees, maintaining an understanding of employee sentiment and incorporating feedback into experience design initiatives.
Responsibilities:
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to
Collaboration & Partnership:
• Collaborate with the Employee Experience Specialist Lead to continuously monitor employee feedback and ensure that updates and changes in strategies or policies align with the organization's needs and goals
• Support program deployments and execution in collaboration with the Employee Experience Specialist Lead to ensure successful implementation and adoption
Employee Experience:
• Identify improvement opportunities and develop initiatives to ensure an optimal experience for both corporate and frontline employees, maintaining an understanding of employee sentiment and incorporating feedback into experience design initiatives
• Help to identify opportunities to improve employee experience and develop roadmaps to implement proposed initiatives
• Support the delivery of company-wide, local, and new joiner Employee Experience initiatives
Effectiveness & Feedback :
• Review and analyze the effectiveness of Employee Experience design & Workplace design/policies using employee experience surveys and communicate findings to the Employee Experience Lead
Qualifications
Basic Qualifications
• Degree in Human Resources, Business Administration, Organizational Development, or related field; advanced degree preferred
• Experience working in Human Resources or Employee Experience
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Understands the needs and challenges of global leaders
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of learning management systems trends, regulations, and best practices
Preferred Qualifications
• Employee Experience Expertise & Skills
• Technical knowledge in areas of employee experience
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Knowledge of HR compliance and data privacy regulations
• Strong business acumen
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Continuous improvement and growth mindset
