Sr UX Designer with Salesforce

Position Summary:· 5+ years of User Experience design in a corporate or agency context.· Salesforce Service-Cloud platform experience with a deep understanding of out-of-the-box limitations and configurations is a big plus.· Able to take a roadmap feature from ideation to future state - both for storytelling and for user stories.· Challenge assumptions and push the team to be associate-centric and client-centric in their design and development of solutions.· Translate insights into sketches, wireframes, and clickable prototypes when needed.· Create user flows (at the feature level).· Able to produce design work from sketches to detailed experience flows in Figma.· Partner with the Solutions Architects to solve complex problems and translate them into usable components in SalesForce Service Cloud.· Work with Miro Boards to facilitate ideation, flow analysis and ideations.· Core interaction design skills, knowledge of human-centered design methodologies.· Expert level knowledge of user interface design guidelines and standards.· Excellent communication, presentation, and collaboration skills.· Able to multi-task and juggle parts of projects as needed .Primary Deliverables/ Outputs:· Figma Wireframes Prototypes to support development guidance and research needs· Miro Boards to illustrate u ser -flows , Solution Design , ideations Read more