Verified Job
IT / Software / Data Analyst
Sr. Mobile Expert - Bilingual Preferred French Creole
IT / Software / Data Analyst
#714695
Remote / WFH
T-Mobile USA, Inc.
Job Description
Company: T-Mobile
Role: Provide expert customer service, sales, and technical support in retail stores.
Pay: $30/hour + $7,200 annual incentive
Education: High School Diploma/GED.
Experience: 12+ months retail/mobile experience (preferred).
Key Responsibilities
Sell T-Mobile products and services.
Resolve customer issues using digital tools.
Provide technical troubleshooting and product support.
Coordinate with customers, retail team, Customer Service, and Engineering teams.
Complete training and act as a product expert (SME).
Required Skills
Customer service & sales
Communication & teamwork
Product knowledge & troubleshooting
Critical thinking & multitasking
Task management and digital tools
Role: Provide expert customer service, sales, and technical support in retail stores.
Pay: $30/hour + $7,200 annual incentive
Education: High School Diploma/GED.
Experience: 12+ months retail/mobile experience (preferred).
Key Responsibilities
Sell T-Mobile products and services.
Resolve customer issues using digital tools.
Provide technical troubleshooting and product support.
Coordinate with customers, retail team, Customer Service, and Engineering teams.
Complete training and act as a product expert (SME).
Required Skills
Customer service & sales
Communication & teamwork
Product knowledge & troubleshooting
Critical thinking & multitasking
Task management and digital tools
