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Sr| Customer Service Executive

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Customer Care
1 month
India
Mumbai
Mumbai Maharashtra Get directions →
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ID: 442546
Published 1 month ago by Smith Nephew Mumbai, Maharashtra
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In Customer Care category
Mumbai Maharashtra , Mumbai , India
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Title: Sr Customer Service Executive
Location: Mumbai
Roles Responsibilities:
• Coordinate the activities of customer service and supply chain to ensure high levels of customer service
• Leads or supervises a team of 3PL customer service staff to deliver high level of customer service and successful order completion; including training of 3PL staff
• Serves as the primary liaison with all internal and external stakeholders on any escalations
• Order to cash processes, Outbound transportation... Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Title: Sr Customer Service Executive
Location: Mumbai
Roles Responsibilities:
• Coordinate the activities of customer service and supply chain to ensure high levels of customer service
• Leads or supervises a team of 3PL customer service staff to deliver high level of customer service and successful order completion; including training of 3PL staff
• Serves as the primary liaison with all internal and external stakeholders on any escalations
• Order to cash processes, Outbound transportation...
Smith Nephew Mumbai, Maharashtra
Smith Nephew Mumbai, Maharashtra
295 active listings

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