Job Description
We Help the World Run Better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Purpose and Objectives
Enterprise Cloud Services (ECS) is experiencing rapid growth and is seeking a dynamic and experienced Cloud Architect Advisor for the Atlas Program to manage the roadmap, development, quality assurance, and implementation of our Configurator tool.
This position offers a unique opportunity to influence the direction of our company's cloud strategy. If you are a strategic thinker with a passion for cloud technology, we would love to hear from you.
Expectations and Tasks
In this role, you will be responsible for managing and enhancing the strategic value of the SAP Private Cloud's Configurator tool. This involves ensuring the tool aligns with existing and future business initiatives and adapts to new technological trends. You will be expected to convert customer needs and requests from service and portfolio owners into detailed User Stories.
Part of your responsibility will involve creating a Business Product Roadmap and securing buy-in from stakeholders. You will prioritize usability, end-to-end integration, efficiency, and quality in all developments.
Your role will encompass end-to-end design, in coordination with other stakeholders, to ensure quality, go-live, and implementation of release increments. You will set priorities for issues, user stories, and product increments. As the main point of contact for IT Product Owners and UX designers, you will play a crucial role in the successful execution of these responsibilities.
We're seeking a candidate with a strong background in software requirement management or SAP consulting. The ideal candidate will bring a blend of technical acumen, gained either through academic study in IT or demonstrable experience as an IT expert.
In addition to these technical competencies, you should possess essential soft skills, including strong analytical abilities, exceptional communication and presentation capabilities, and a knack for requirements in management and technical design. You have the ability to build consensus among diverse stakeholders and drive project completion, underpinned by solid project management skills.
Following are the key tasks that this role will perform:
• Support all technical aspects of a customer’s iterative drawdowns (or check-outs) from their committed fund, including change requests, and upsell where a customer exceeds their fund envelope.
• Present in detail, technical and operational aspects of the RISE with SAP S/4HANA Cloud, private edition offering, including respective managed service offerings (usually to CIO’s, IT managers, data center managers and SAP Technology staff)
• Present the technical requirements and value proposition for SAP private cloud on SAP Data Centers, Premium Suppliers and Hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and/or SAP Professional Services.
• Guide customers on non-functional capabilities such Business Continuity, Cybersecurity Compliance, Networking, Technical Operations, and service consumption.
• Work with other teams within the Customer Success board area to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP Enterprise Cloud Services delivery organization as required.
Education Qualifications/Skills Competencies
• High proficiency in customer communications and presentations is required.
• Bachelor’s / Master’s Degree – Engineering, Computer Science, or Business Administration required from an accredited university.
• Good understanding of SAP technologies (releases, platform interdependencies, etc.)
• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)
• Good understanding of RISE with SAP S/4HANA Cloud Private Edition
• Ability and willingness to undertake customer-related travel on short notice.
• Fluent in English, any other language an asset
Work Experience
• 10 years of hands-on customer-facing SAP Technology Consulting and/or Presales experience (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity etc.)
• Experience with hosting providers, data centers is a BIG advantage; HANA skills are very helpful but not mandatory.
• Experience working for an enterprise software and/or services vendor necessary
ECS Overview
SAP Enterprise Cloud Services accelerates and simplifies customers’ business transformation by running their SAP ERP Value stack with a world class level of availability, security, resilience on their preferred cloud infrastructure including Hyperscalers, their own data center, and the SAP data center, allowing customers to run as cost-effective, sustainable, intelligent enterprises.
#SAPECSCAREERS
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $132,000-$281,400 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Requisition ID: 3+5808 | Work Area:Sales Support | Expected Travel: 0 – 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
Required Skills
Architecture Cloud Computer Science Consulting Cyber Security Data Center Database Developer Engineer Engineering Equity ERP Finance Pre-Sales Project Manager QA Quality Quality Assurance Sales Sales Support SAP Security Technology User Experience Virtualization
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