Verified Job
Work from home
Spare Parts Operations Specialist
Work from home
#650907
Remote / WFH
Job Description
We are seeking a detail-oriented Spare Parts Operations Specialist to join our Aftersales Customer Service team. This role is key to ensuring smooth operations in spare parts management, from inventory control to timely delivery, while providing exceptional support to our dealerships and customers. The ideal candidate will have experience in the automotive OEM industry and a strong understanding of spare parts operations.
Key Responsibilities
Manage day-to-day spare parts operations, including inventory control, order processing, and timely delivery to dealers and customers.
Collaborate with the Aftersales, Logistics, and Dealership teams to ensure spare parts availability and efficient workflows.
Monitor stock levels, forecast demand, and coordinate replenishment to prevent shortages or overstock situations.
Support aftersales customer service by resolving inquiries and issues related to spare parts promptly.
Maintain accurate records and reports on spare parts movement, sales, and inventory.
Identify process improvements to enhance efficiency and service quality within the spare parts operations.
Ensure compliance with company policies and OEM standards in all spare parts operations.
What We Are Looking For?
Minimum 2 years of experience in spare parts operations, logistics, or inventory management within the automotive OEM industry.
Strong understanding of spare parts processes, inventory systems, and customer service workflows.
Excellent organizational, analytical, and problem-solving skills.
Strong communication skills and the ability to work collaboratively across teams.
Proficiency in inventory management software or ERP systems is a plus.
Talent Acquisition Process
If you are interested in building your career with GAC International Australia, please submit your resume by clicking the "Apply" button below. Shortlisted candidates will be contacted directly by our Talent team. We sincerely thank all applicants for their interest and wish you every success in your job search.
Key Responsibilities
Manage day-to-day spare parts operations, including inventory control, order processing, and timely delivery to dealers and customers.
Collaborate with the Aftersales, Logistics, and Dealership teams to ensure spare parts availability and efficient workflows.
Monitor stock levels, forecast demand, and coordinate replenishment to prevent shortages or overstock situations.
Support aftersales customer service by resolving inquiries and issues related to spare parts promptly.
Maintain accurate records and reports on spare parts movement, sales, and inventory.
Identify process improvements to enhance efficiency and service quality within the spare parts operations.
Ensure compliance with company policies and OEM standards in all spare parts operations.
What We Are Looking For?
Minimum 2 years of experience in spare parts operations, logistics, or inventory management within the automotive OEM industry.
Strong understanding of spare parts processes, inventory systems, and customer service workflows.
Excellent organizational, analytical, and problem-solving skills.
Strong communication skills and the ability to work collaboratively across teams.
Proficiency in inventory management software or ERP systems is a plus.
Talent Acquisition Process
If you are interested in building your career with GAC International Australia, please submit your resume by clicking the "Apply" button below. Shortlisted candidates will be contacted directly by our Talent team. We sincerely thank all applicants for their interest and wish you every success in your job search.
