Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
Self-motivated and a team player.
Maintain policies and procedures when working with clients and provide appropriate information.
Collaborate with team members on knowledge transfer, procedures, and standards.
Maintain accurate records of daily communications and issues resolve
Requirements: - Strong verbal and written communication skills in English and Marathi. Good computer knowledge.
Self-motivated and a team player.
Excellent attendance and punctuality.
Excellent customer service skills.
Should be open to work in night shifts
Preferable Language English & Marathi
Job Type: Full-time
Salary: ₹12,000.00 - ₹25,000.00 per month
Schedule:
Flexible shift
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