Software Support Consultant (WFH)

Job Summary (WFH)
This job involves handling software Sales for an CRM & ERP software. You will be provided a detailed training on the product. You will need to handle product queries on email, phone as well as on remote desktop sessions. You will be presenting software demo using remote desktop tools. You will need to followup with clients and close the sales.

Responsibilities and Duties

Handling inbound technical support requests through email / phone.
Support ticket follow ups
Preparing technical support guide
Preparing user guides, demo video, training video
Present Product Demo online through remote desktop
Qualifications and Skills

Any Fresh graduate with interest in Technical support activity
Fluency in English & Hindi language, both written and verbal
Excellent communication skills
Strong customer support attitude, prompt responses to sales queries
Tech savvy - Computer, Internet applications and software
Basic Microsoft Office applications including Word, Excel, Powerpoint, and Outlook
Candidates will undergo one month training before joining.

Job Types: Full-time, Contract, Fresher
Contract length: 12 months

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Shift:

Day shift
Work Days:

Monday to Friday
Work Location: In person

Application Deadline: 30/06/2026
Expected Start Date: 01/07/2026