Shift Runner

Position Overview

RSPA United Limited, trading as Domino’s Waipukurau, is seeking a dependable and energetic Shift Runner to oversee store operations during rostered shifts. This supervisory position involves managing front-line staff, ensuring operational compliance, maintaining customer satisfaction, and supporting the Store Manager.

Key Responsibilities:


Supervise team members during shifts to ensure smooth and efficient store operations
Oversee food preparation, quality control, and timely delivery in line with Domino’s brand standards
Open and/or close the store following standard operating procedures
Allocate duties and monitor staff performance during the shift
Handle customer enquiries, complaints, and feedback with professionalism
Monitor inventory during the shift and report stock shortages to the store manager
Assist in upselling and promoting special offers to achieve daily sales targets
Perform shift-end reconciliation, reporting, and basic cash handling
Ensure compliance with food hygiene, health and safety regulations
Support staff training and onboarding where necessary
Skills and Experience Required:


Strong leadership and team coordination abilities
Excellent communication and customer service skills
Ability to perform under pressure and during peak service hours
Competency in handling POS systems and basic shift reporting
Prior experience in a food service or QSR environment is preferred

Qualification and Experience Requirements:

NZQF Level 2 or 3 qualification
OR
At least two to three years of relevant work experience in a food service operation or pizza store experience could be first priority.

Other Requirements:
Flexibility to work evenings, weekends, and public holidays
Ability to travel to work independently
Legal right to work in New Zealand
Clean Police Record
Drug and Alcohol test might be undertaken Read more