Verified Job
IT / Software / Data Analyst
Service IT Designer
IT / Software / Data Analyst
#54546
Remote / WFH
Orange Business
Job Description
Publication date : Apr 23, 2026, 12:00AM
Contract duration :
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Key Responsibilities
The Service IT Designer is responsible for designing and articulating the digital service wrap for complex telecommunications solutions sold to large multinational customers. The role works closely with presales, sales, solution architects, operations and product teams to translate customer requirements into coherent, value-driven digital service designs that support deal success.
The role focuses on the IT, digital, and platform components that enable service management, assurance, and customer experience.
Presales & Deal Support
•Act as digital service design lead for strategic bids and complex deals involving multinational enterprise customers
•Support sales and presales teams by shaping service concepts, digital architectures, and value propositions
•Participate in customer workshops, RFIs, RFPs, and bid responses, representing the digital service perspective
•Translate customer business and technical requirements into digital service designs aligned with telco offerings
Digital Service Design
•Design the digital service layer for a given customer, including:
oService portals and customer interfaces
oAutomation and orchestration components
oMonitoring, analytics, and reporting capabilities
oAPIs and integration with customer and internal systems
•Define service decomposition into digital components, dependencies, and interfaces
•Ensure designs align with standardized platforms, reusable components, and reference architectures
Architecture & Integration
•Collaborate with IT architects to ensure end-to-end design consistency
•Define logical and high-level technical architectures supporting the digital service layer
•Ensure interoperability with customer environments and third-party systems
Governance & Quality
•Ensure digital service designs are:
oSecure, scalable, and resilient
oAligned with internal standards and regulatory requirements
oCommercially viable and implementable within deal constraints
Contract duration :
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Key Responsibilities
The Service IT Designer is responsible for designing and articulating the digital service wrap for complex telecommunications solutions sold to large multinational customers. The role works closely with presales, sales, solution architects, operations and product teams to translate customer requirements into coherent, value-driven digital service designs that support deal success.
The role focuses on the IT, digital, and platform components that enable service management, assurance, and customer experience.
Presales & Deal Support
•Act as digital service design lead for strategic bids and complex deals involving multinational enterprise customers
•Support sales and presales teams by shaping service concepts, digital architectures, and value propositions
•Participate in customer workshops, RFIs, RFPs, and bid responses, representing the digital service perspective
•Translate customer business and technical requirements into digital service designs aligned with telco offerings
Digital Service Design
•Design the digital service layer for a given customer, including:
oService portals and customer interfaces
oAutomation and orchestration components
oMonitoring, analytics, and reporting capabilities
oAPIs and integration with customer and internal systems
•Define service decomposition into digital components, dependencies, and interfaces
•Ensure designs align with standardized platforms, reusable components, and reference architectures
Architecture & Integration
•Collaborate with IT architects to ensure end-to-end design consistency
•Define logical and high-level technical architectures supporting the digital service layer
•Ensure interoperability with customer environments and third-party systems
Governance & Quality
•Ensure digital service designs are:
oSecure, scalable, and resilient
oAligned with internal standards and regulatory requirements
oCommercially viable and implementable within deal constraints
