Seeking an entry-level Service Desk Support professional to assist with system setup and basic technical support. The role involves configuring devices, supporting Windows and Mac OS environments, and providing first-level troubleshooting to end users.
Key Responsibilities:
• Set up and configure laptops/desktops (Windows & Mac)
• Provide basic technical support and troubleshooting
• Assist users with system access, software, and hardware issues
• Maintain documentation and track support requests
Requirements:
• Basic knowledge of Windows and Mac OS
• Strong communication and problem-solving skills
• Willingness to learn and grow in IT support