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Service Co-ordinator
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#30982
Remote / WFH
Gayatri Aircon Pvt. Ltd.
Job Description
Handling of Field Team (Service & Project) with Allocation of Calls and Call Monitoring.
Ø Handling Customer care number
Ø Registration of Complaints
Ø Maintaining and Issuing of Common Tools to individual Technicians
Ø Tracking of repair spare parts
Ø Maintaining daily MIS reports – (Attendance, Service Reports, Common Tool List)
Ø Tracking Pending calls on daily basis and ensures closure within time frame.
Ø Maintaining Master Updation – New Machine and Serial Numbering
Ø Sending Reminders
Ø Handling Customer care number
Ø Registration of Complaints
Ø Maintaining and Issuing of Common Tools to individual Technicians
Ø Tracking of repair spare parts
Ø Maintaining daily MIS reports – (Attendance, Service Reports, Common Tool List)
Ø Tracking Pending calls on daily basis and ensures closure within time frame.
Ø Maintaining Master Updation – New Machine and Serial Numbering
Ø Sending Reminders
