Verified Job
Hardware / Network Engineer
Senior Systems Engineer- job post Stratum Systems
Hardware / Network Engineer
#780247
Remote / WFH
Stratum Systems
Job Description
Full job description
Stratum Systems – Abbotsford, BC
Stratum Systems is a well-established, mid-sized Managed Service Provider (MSP) based in Abbotsford, British Columbia. Since 2007 we have delivered managed IT services, hardware solutions, cybersecurity, and proactive support to hundreds of businesses across the Lower Mainland. We are rapidly growing through new service offerings, hardware sales, and cybersecurity and are looking for an experience Senior IT Technician to join our team.
This is a hands-on role in a dynamic MSP setting with on-site/in office work.
Position Summary
The Senior Systems Engineer acts as a technical lead, responsible for advanced troubleshooting, infrastructure design, and strategic IT guidance. This role supports complex environments and ensures that client systems are secure, scalable and aligned with business objectives.
Key Responsibilities
Manage assigned tickets according to priority, client impact, SLA commitments, and ticket age
Own escalated technical issues from initial investigation through resolution and client confirmation
Design, implement, and maintain IT infrastructure solutions
Troubleshoot complex server, cloud, network, endpoint, application, and security-related incidents
Lead and deliver infrastructure projects involving:
Server deployments and migrations
Cloud solutions and hybrid environments
Stratum Systems – Abbotsford, BC
Stratum Systems is a well-established, mid-sized Managed Service Provider (MSP) based in Abbotsford, British Columbia. Since 2007 we have delivered managed IT services, hardware solutions, cybersecurity, and proactive support to hundreds of businesses across the Lower Mainland. We are rapidly growing through new service offerings, hardware sales, and cybersecurity and are looking for an experience Senior IT Technician to join our team.
This is a hands-on role in a dynamic MSP setting with on-site/in office work.
Position Summary
The Senior Systems Engineer acts as a technical lead, responsible for advanced troubleshooting, infrastructure design, and strategic IT guidance. This role supports complex environments and ensures that client systems are secure, scalable and aligned with business objectives.
Key Responsibilities
Manage assigned tickets according to priority, client impact, SLA commitments, and ticket age
Own escalated technical issues from initial investigation through resolution and client confirmation
Design, implement, and maintain IT infrastructure solutions
Troubleshoot complex server, cloud, network, endpoint, application, and security-related incidents
Lead and deliver infrastructure projects involving:
Server deployments and migrations
Cloud solutions and hybrid environments
