Senior Specialist Lead - UKG

Location:
Melbourne, VIC, AU

Department: Technology Transformation

Description:
Job Requisition ID: 38198

Flexible work arrangements – work in a way that suits you best, including part-time options
Banking, finance, and wellbeing program discounts
CulturalFlex to observe your cultural and religious days of significance

We are seeking a highly skilled and experienced UKG Senior Specialist / Architect to join our Workforce Payroll Solutions team, specifically focusing on the UKG Pro Workforce Management (WFM) module. As a Senior Specialist, you will play a pivotal role in overseeing successful implementation projects for our clients, ensuring they achieve their desired outcomes while also providing strategic leadership, support, advice, and guidance to the team members to help educate and develop their solution capabilities.

The UKG (Kronos) practice team at Deloitte is an inclusive and energetic group of WFM professionals with a laser-like focus on delivering high-quality, customer-centric projects for our clients. We’re collaborative, we share knowledge, and we support each other. Our culture is what sets us apart!

Enough about Us, Let's Talk About You

You will be someone with a genuine interest in both the human and technical side of HR, payroll, and workforce management technology. While you’ll certainly have deep expertise in UKG (Kronos) software, you’ll need to bring a strong aptitude for consulting in a client-facing environment.

About the Role

As a Senior Specialist Lead, you will:
Lead the Design and Implementation of UKG Pro WFM Solutions: Architect and design UKG Pro WFM solutions, ensuring appropriate integration, alignment, and embedding within the customer's overall landscape.
Facilitate Client Workshops: Evaluate and problem-solve complex requirements, advise on or configure software, and provide ongoing functional advice.
Mentor and Develop Team Members: Provide strategic leadership, support, advice, and guidance to help educate and develop the team's solution capabilities.
Maintain Certifications and Product Knowledge: Stay up-to-date with the latest product releases and maintain applicable certifications.
Ensure Best Practices: Consider factors such as the best use of functionality, user experience, and integration complexity to deliver the best value and customer-aligned solutions.
Collaborate: Work closely with our highly talented WFM consulting team to implement, consult, and advise on UKG (Kronos) software aligned with project schedules.

Requirements:
Proven experience as a lead consultant or senior client working on UKG Pro Workforce Management (WFM).

Experience in managing multiple projects simultaneously.

Specialist knowledge in one or more UKG Pro WFM functional areas such as time and attendance, optimised rostering, forecasting, or activities.

Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal teams.

Demonstrated problem-solving and decision-making abilities.

Excellent organisational and time management skills.

Detail-oriented mindset, ensuring accuracy and quality in project deliverables.

If you are a proactive, results-driven UKG Pro WFM professional looking to join Australia’s leading practice, we would love to hear from you. Join our dynamic team and contribute to the success of our clients' workforce management initiatives.

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. Read more