Verified Job
Hardware / Network Engineer
Senior Manager, Marketing Technology & Personalization
Hardware / Network Engineer
#39447
Remote / WFH
Wingstop Restaurant Inc.
Job Description
People Leadership
Build and scale a high-performing MarTech organization by developing team capabilities, establishing operating models, and creating clear career growth paths
Foster a culture of accountability, continuous improvement, and operational excellence while preparing the organization for future growth
Build the team’s technical capabilities while ensuring appropriate documentation, cross-training, and operational resilience
WHAT YOU’LL NEED
7+ years of experience in marketing technology, CRM, digital marketing operations, or related disciplines with at least 2 years in a people management role
Demonstrated experience managing a MarTech platform portfolio, including vendor oversight, governance, and stack optimization across multiple integrated tools
Strong hands-on background in campaign operations — configuring, QA-ing, and launching campaigns across loyalty, email, push, web, and/or app channels
Experience with marketing automation, customer data platforms, loyalty platforms, experimentation tools, and personalization technologies (e.g., Salesforce Marketing Cloud, Braze, Adobe, mParticle, Segment, ActionIQ, Amperity, etc.)
Proven ability to manage complex, high-volume marketing calendars with multiple cross-functional stakeholders in a fast-paced environment
Familiarity with machine learning or AI applications in marketing (e.g., propensity models, next best action, personalization engines) is a strong plus
Exceptional attention to detail and QA discipline, with the ability to build and enforce structured release processes
Strong communicator who can translate technical concepts for non-technical stakeholders and advocate for the MarTech function at a leadership level
Bachelor’s degree in marketing, Information Systems, Business, or a related field; equivalent experience considered
WHO YOU ARE
No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.
You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.
You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.
You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.
You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.
BENEFITS
FLAVOR PERKS:
Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Build and scale a high-performing MarTech organization by developing team capabilities, establishing operating models, and creating clear career growth paths
Foster a culture of accountability, continuous improvement, and operational excellence while preparing the organization for future growth
Build the team’s technical capabilities while ensuring appropriate documentation, cross-training, and operational resilience
WHAT YOU’LL NEED
7+ years of experience in marketing technology, CRM, digital marketing operations, or related disciplines with at least 2 years in a people management role
Demonstrated experience managing a MarTech platform portfolio, including vendor oversight, governance, and stack optimization across multiple integrated tools
Strong hands-on background in campaign operations — configuring, QA-ing, and launching campaigns across loyalty, email, push, web, and/or app channels
Experience with marketing automation, customer data platforms, loyalty platforms, experimentation tools, and personalization technologies (e.g., Salesforce Marketing Cloud, Braze, Adobe, mParticle, Segment, ActionIQ, Amperity, etc.)
Proven ability to manage complex, high-volume marketing calendars with multiple cross-functional stakeholders in a fast-paced environment
Familiarity with machine learning or AI applications in marketing (e.g., propensity models, next best action, personalization engines) is a strong plus
Exceptional attention to detail and QA discipline, with the ability to build and enforce structured release processes
Strong communicator who can translate technical concepts for non-technical stakeholders and advocate for the MarTech function at a leadership level
Bachelor’s degree in marketing, Information Systems, Business, or a related field; equivalent experience considered
WHO YOU ARE
No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.
You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.
You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.
You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.
You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.
BENEFITS
FLAVOR PERKS:
Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
