Managed Services Engineer

C
Printer Network Engineer
Copyer Solutions
Delhi
via Job Hai
23 days ago
₹17K–₹28K a month
Full–time
D
Hardware & Network Engineer (South Delhi)
DDN MARKETING
Delhi Division, Delhi
via Jobrapido.com
9 days ago
Full–time
B
Hardware Networking Engineer
Big Bee Consultant
Delhi
via Indeed
₹2.5L–₹4L a year
Full–time
C
Hardware & Network Engineer
Cstech India
New Delhi, Delhi
via Shine
14 days ago
Full–time
N
Computer Hardware Engineer
Netquest Technologies Inc Wazirpur Computer Market
Delhi
via WorkIndia.in
₹15K–₹20K a month
Full–time

Hardware And Networking Engineer
Vinayak Compserve
New Delhi, Delhi
via BeBee
₹10K–₹20K a month
Full–time
N
Managed Services Engineer
Ntt India
Delhi
via Job Hai
27 days ago
Full–time
S
Urgent Opening: System Administrator / IT Support Engineer- Delhi
SAI Cpa Services India
New Delhi, Delhi
via Jobrapido.com
3 days ago
Full–time

Faculty - Hardware & Networking Training
Institute of Advance Network Technology
Delhi
via Indeed
Full–time
B
Hardware Networking Engineer
Big Bee Consultant
New Delhi, Delhi
via Big Bee Consultant
Full–time
India
Kalwad Kalan and Khurd, Rajasthan - From your device
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
N
Ntt India
Managed Services Engineer
Ntt India · Delhi · via Job Hai
27 days ago
Full–time
Apply on Job Hai
Job description
MS Engineer Job Description: The MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions .The MS Engineer s responsible for managing tickets of low to high complexity. Key Roles and Responsibilities: Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational Perform necessary checks, apply monitoring tools and respond to alerts Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assist in analyzing, assigning, and escalating support calls, Investigate third line support calls assigned and identify the root cause of incidents and problems Report and escalate issues to 3rd party vendors if necessary Provide onsite technical support to clients and provide field engineering services to clients Conduct a monthly random review of incidents and service requests, analyze and recommend improvement in quality Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identify opportunities for work optimization including opportunities for automation of work Knowledge, Skills, and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Required Experience: Demonstrated work experience Demonstrated experience required in Engineering function within a medium to large ICT organization Demonstrated experience of Managed Services Demonstrated working knowledge of ITIL processes Demonstrated experience working with vendors and/or 3rd parties
• It is a Full Time Hardware / Network Engineer job for candidates with 5 - 6+ years Experience.

More about this Managed Services Engineer job
Please go through the FAQs to get all answers related to the given Managed Services Engineer job
What qualifications and experience are required for this Managed Services Engineer position?
Ans : Candidates should have All Education levels with 5-7 years of experience.

What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.

What shift and timings does this job follow?
Ans : This Managed Services Engineer job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.

How many vacancies are there for this Managed Services Engineer job?
Ans : There is 1 vacancy for this Managed Services Engineer role.

Is this job open for all genders?
Ans : Yes, this Managed Services Engineer job is open for both male and female candidates.

What is the job location for this position?
Ans : The job location for this Managed Services Engineer position is Netaji Subhash Place, Delhi.

What makes this Managed Services Engineer job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.