Senior Manager Collections Vendor Governance Lead

Job DetailsAbout CompanyReviewsBenefitsSalaries
Job highlights
Strong knowledge of collections and vendor ecosystem, expertise in RBI outsourcing and compliance frameworks, vendor governance and audits, strong MIS and analytics skills

Implement vendor governance framework, ensure compliance and regulatory oversight, manage vendor performance, standardize processes, engage stakeholders and vendors, drive vendor retention and motivation

5 - 10 Years

1 Vacancy

Not disclosed

Gurugram
Must have key skills
Vendor Management,
Team Leadership,
Collections
Other key skills
Collection Management,
Debt Recovery,
Recovery
Job description
What you’ll do

Role & responsibilities



A. Vendor Governance Framework - Strong control, standardization, and accountability

B. Compliance & Regulatory Oversight - Zero major regulatory breaches

C. Vendor Performance Management - High-performing, accountable vendor ecosystem

D. Process Standardization & Excellence - Uniform and efficient operations

E. Stakeholder & Partner Engagement - Strong cross-functional and vendor alignment

F. Vendor Engagement, R&R & Communication - High engagement, retention, and motivation


Preferred candidate profile


Strong knowledge of collections (secured & unsecured)
• Deep understanding of vendor/agency ecosystem
• RBI outsourcing and compliance frameworks
• Vendor governance, audits, and controls
• Strong MIS, analytics, and reporting capability Behavioral Competencies

Strong governance and control mindset
• Analytical, detail-oriented, and structured thinking
• Strong stakeholder management and influencing skills
• Communication excellence (critical for newsletter & engagement)
• High ownership and accountability


Industry type
NBFC (Micro Finance)
Department
Risk Management & Compliance
Role
Risk Management & Compliance - Other
Role category
Risk Management & Compliance - Other
Employment type
Full Time, Permanent
Education
Any Graduate, Any Postgraduate