Senior Experience Designer

 
Full job description
Senior Experience Designer - 12 Month Fixed Term Contract


You’re a Senior Experience Designer who leads with curiosity, puts users first, and brings bold ideas to life, fast.


Do work that matters

At CommBank, we're on a mission to make banking delightful and human centred. The Engage & Manager Brokers Crew within Home Buying is on a mission to ensure CommBank is Australia’s trusted premium lender of choice for broker advocates, supporting customers to reach their home ownership goals.


About the role

We’re looking for a Senior Experience Designer who’s excited by simplifying complexity and driven to help make great multi-channel customer experiences. We have a bold vision to empower more Australians to achieve home ownership and ensure a sustainable and resilient future.


In this role, you’ll lead the design vision for reimagining how we digitise tools to understand and support our brokers and homeowners, shaping strategy, crafting seamless user journeys, and delivering elegant, scalable UI solutions. You’ll be a part of a cross-functional Crew and help connect the dots across Squads.


You’ll influence senior stakeholders, mentor peers, and bring a strong user-centred voice to every conversation.

Key Responsibilities

Lead end-to-end product design from discovery to final UI for web & mobile
Collaborate with Product Managers and Engineers throughout the product design and delivery process.
Shape product strategy and experience vision alongside the Design, Product & Technology Leads
Think holistically across journeys and connect the dots across the customer, staff and broker experiences.
Champion customer-centricity and advocate for best-in-class user experience.
Facilitate and participate in design critiques, workshops, and agile ceremonies, providing and receiving actionable feedback.
Contribute to our design system for consistency, scalability, and efficiency.
Measure impact post-launch and iterate using insights from data and research.
Mentor and support other designers across the crew.
What You’ll Bring

5+ years’ experience designing digital products in cross-functional product teams.
Proven ability to lead discovery and delivery with product and engineering partners.
Strong communication skills and confidence engaging senior stakeholders to shape direction through design thinking.
Strong interaction designs skills and proficiency with Figma.
Experience designing for complex systems, services, or platforms, not just isolated features.

Why Join Us

You’ll work on products that genuinely impact people’s lives.
You’ll be part of a highly collaborative, customer-first culture.
You’ll have ownership and autonomy to shape the product as a key member of a cross-functional team.
We invest in your growth and career development through coaching, learning budgets, and design community support.

If you are looking to apply, please include a copy of your CV and link to your portfolio.


We look forward to hearing from you!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 17/07/2026