Verified Job
Recruiter / HR / Admin
Senior Director, HR Systems & Operations
Recruiter / HR / Admin
#776948
Remote / WFH
Aeolus Group
Job Description
Senior Director, HR Systems & Operations (Contract – 2 to 3 Months)
Location: North York, Ontario (Hybrid)
Duration: 2 to 3 Month Contract
Reports To: Chief Human Resources Officer / Executive Leadership Team
About the Opportunity
Our client, a large and complex organization undergoing significant transformation, is seeking an experienced Senior Director, HR Systems & Operations to provide interim leadership during a critical period of organizational change.
This senior leadership role is responsible for overseeing HR Operations, HR Systems, Payroll, Employee Services, and HR Reporting & Analytics. The successful candidate will bring a strong blend of strategic leadership, operational excellence, and HR technology expertise, with a particular focus on optimizing HR processes, enhancing service delivery, and supporting the ongoing evolution of the organization's HR technology landscape.
This is an excellent opportunity for a seasoned HR Operations leader who thrives in fast-paced environments and can quickly assess, stabilize, and improve people processes, systems, and service delivery functions.
Key Responsibilities
HR Systems & Technology Leadership
• Provide leadership and oversight for the organization's HR technology environment, including Workday HCM and related HR systems.
• Evaluate current HR system capabilities, identify opportunities for optimization, and recommend process improvements.
• Support system enhancements, upgrades, testing activities, security administration, and integration initiatives.
• Partner with IT and external vendors to ensure system reliability, compliance, and scalability.
• Drive adoption of best practices related to HR technology governance and user experience.
HR Operations & Shared Services
• Lead the day-to-day HR Operations and Employee Services functions.
• Assess current service delivery models and identify opportunities to improve efficiency and employee experience.
• Establish operational priorities, performance metrics, and service standards.
• Support the development and implementation of streamlined HR processes and workflows.
Payroll Oversight
• Provide strategic oversight and leadership for payroll operations.
• Ensure payroll processes remain compliant, accurate, and efficient.
• Collaborate with payroll leaders and external providers to resolve operational challenges and identify process improvements.
Reporting & Analytics
• Lead HR reporting, workforce analytics, and dashboard development initiatives.
• Deliver actionable insights to executive leadership through data-driven analysis.
• Support workforce planning, organizational effectiveness, and talent management initiatives through reporting and analytics.
Transformation & Continuous Improvement
• Lead process improvement initiatives using Agile, Lean, Six Sigma, or similar methodologies.
• Assess current-state processes and recommend future-state solutions.
• Support organizational transformation projects impacting HR systems, operations, and service delivery.
• Foster a culture of continuous improvement and operational excellence.
Leadership & Stakeholder Management
• Provide leadership, coaching, and direction to HR Operations, HR Systems, Payroll, and Employee Services teams.
• Build strong relationships with executive leadership, HR business partners, IT leaders, and external vendors.
• Influence decision-making through strategic recommendations and operational expertise.
• Act as a trusted advisor on HR operational and technology matters.
Qualifications
Education
• University degree in Human Resources, Business Administration, Information Systems, Accounting, or a related discipline.
• Master's degree is considered an asset.
• CHRL, CHRE, PMP, Lean Six Sigma, Agile, Scrum, or related certifications are considered strong assets.
Experience
• 10 years of progressive Human Resources experience.
• 8 years of leadership experience within HR Operations, HR Shared Services, HR Systems, or HR Technology environments.
• Demonstrated experience leading HRIS and HR technology initiatives.
• Strong experience with Workday HCM, including system optimization, reporting, security, testing, and release management.
• Experience overseeing payroll operations within a large, complex organization.
• Experience leading shared services, employee
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Location: North York, Ontario (Hybrid)
Duration: 2 to 3 Month Contract
Reports To: Chief Human Resources Officer / Executive Leadership Team
About the Opportunity
Our client, a large and complex organization undergoing significant transformation, is seeking an experienced Senior Director, HR Systems & Operations to provide interim leadership during a critical period of organizational change.
This senior leadership role is responsible for overseeing HR Operations, HR Systems, Payroll, Employee Services, and HR Reporting & Analytics. The successful candidate will bring a strong blend of strategic leadership, operational excellence, and HR technology expertise, with a particular focus on optimizing HR processes, enhancing service delivery, and supporting the ongoing evolution of the organization's HR technology landscape.
This is an excellent opportunity for a seasoned HR Operations leader who thrives in fast-paced environments and can quickly assess, stabilize, and improve people processes, systems, and service delivery functions.
Key Responsibilities
HR Systems & Technology Leadership
• Provide leadership and oversight for the organization's HR technology environment, including Workday HCM and related HR systems.
• Evaluate current HR system capabilities, identify opportunities for optimization, and recommend process improvements.
• Support system enhancements, upgrades, testing activities, security administration, and integration initiatives.
• Partner with IT and external vendors to ensure system reliability, compliance, and scalability.
• Drive adoption of best practices related to HR technology governance and user experience.
HR Operations & Shared Services
• Lead the day-to-day HR Operations and Employee Services functions.
• Assess current service delivery models and identify opportunities to improve efficiency and employee experience.
• Establish operational priorities, performance metrics, and service standards.
• Support the development and implementation of streamlined HR processes and workflows.
Payroll Oversight
• Provide strategic oversight and leadership for payroll operations.
• Ensure payroll processes remain compliant, accurate, and efficient.
• Collaborate with payroll leaders and external providers to resolve operational challenges and identify process improvements.
Reporting & Analytics
• Lead HR reporting, workforce analytics, and dashboard development initiatives.
• Deliver actionable insights to executive leadership through data-driven analysis.
• Support workforce planning, organizational effectiveness, and talent management initiatives through reporting and analytics.
Transformation & Continuous Improvement
• Lead process improvement initiatives using Agile, Lean, Six Sigma, or similar methodologies.
• Assess current-state processes and recommend future-state solutions.
• Support organizational transformation projects impacting HR systems, operations, and service delivery.
• Foster a culture of continuous improvement and operational excellence.
Leadership & Stakeholder Management
• Provide leadership, coaching, and direction to HR Operations, HR Systems, Payroll, and Employee Services teams.
• Build strong relationships with executive leadership, HR business partners, IT leaders, and external vendors.
• Influence decision-making through strategic recommendations and operational expertise.
• Act as a trusted advisor on HR operational and technology matters.
Qualifications
Education
• University degree in Human Resources, Business Administration, Information Systems, Accounting, or a related discipline.
• Master's degree is considered an asset.
• CHRL, CHRE, PMP, Lean Six Sigma, Agile, Scrum, or related certifications are considered strong assets.
Experience
• 10 years of progressive Human Resources experience.
• 8 years of leadership experience within HR Operations, HR Shared Services, HR Systems, or HR Technology environments.
• Demonstrated experience leading HRIS and HR technology initiatives.
• Strong experience with Workday HCM, including system optimization, reporting, security, testing, and release management.
• Experience overseeing payroll operations within a large, complex organization.
• Experience leading shared services, employee
Report this listing
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