Senior Customer Service Executive

Job Title: Customer Care Executive

Location: Viman Nagar, Kharadi, Kalyani Nagar

Salary: INR 20,000 to INR 40,000 per month

We are looking for a skilled and dedicated Customer Care Executive to join our team in Viman Nagar, Kharadi, and Kalyani Nagar. As a Customer Care Executive, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving customer complaints.

Responsibilities:

Respond to customer inquiries via phone, email, and social media in a timely and professional manner
Ensure customer satisfaction by providing accurate and helpful information
Handle customer complaints and resolve issues to the customer's satisfaction
Keep accurate records of customer interactions and transactions
Collaborate with other departments to ensure customer needs are met
Requirements:

Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Ability to multitask and prioritize tasks effectively
Good organizational and time-management skills
A minimum of 1 year of experience in customer service or a related field
Proficiency in MS Office and customer service software
If you are passionate about customer service and have the required skills and experience, we would love to hear from you. Please send your resume and a cover letter to [Insert email address] with the subject line "Customer Care Executive - Viman Nagar, Kharadi, Kalyani Nagar".

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
Rotational shift
Supplemental pay types:

Commission pay
Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Language:

English (Preferred)
Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Speak with the employer
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