Verified Job
IT / Software / Data Analyst
Senior Consultant MIS- L C
IT / Software / Data Analyst
#680221
Remote / WFH
Job Description
Full job description
About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
8:00 A.M – 4:00 P.M
This role is approximately 80% remote and up to 20% onsite, as approved by manager and depending on business operations requirements. The selected candidate must be able to come onsite to perform any required work within 48 hours when needed. This may be subject to change.
Duties & Responsibilities
Purpose of Position:
Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems’ implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration.
In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week.
In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems.
Essential Duties and Responsibilities:
Application Programming and Systems Engineering Disciplines
1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc.
2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals.
3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions.
4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems.
5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization.
6. Selects computer, communications and peripheral equipment to meet the specifications of Department’s projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors.
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.
Operations Specialty requires supervisory experience (5 years).
Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education and experience.
Department Preferences
Certification(S)/NYS Licenses/Education:
EpicCare Ambulatory Certification required
Epic Kaleidoscope Certification preferred
Other Epic Outpatient Clinical Certification preferred
Orders Transmittal Certification preferred
Results Routing experience preferred
Printer and Workstation Mapping experience
Clinical background in Ambulatory Clinics preferred
End User Support experience preferred
Knowledge, Skills, Abilities and other Requirements:
Outpatient clinical workflows and technology- hardware and software
Must be well organized, detail oriented, highly analytical, possess strong problem-solving skills and must have a desire to be accountable for project success.
Detailed knowledge of general phases of SDLC, project management methods
Epic Certification must be current or within prior release version of system’s current version.
Ability to assume ownership of a project, create guidance where there isn’t any and influence the direction if it is not correct.
Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred
Years of Experience:
Experience with an Epic implementation at a multi-hospital system, and/or a major academic medical center.
At least 3 years of clinical healthcare systems experience.
At least 3 years of experience on commercial core clinical applications.
Completed multiple go-lives, and at least one from (near) inception to completion
Experience documenting system architecture design and clinical system workflow.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
8:00 A.M – 4:00 P.M
This role is approximately 80% remote and up to 20% onsite, as approved by manager and depending on business operations requirements. The selected candidate must be able to come onsite to perform any required work within 48 hours when needed. This may be subject to change.
Duties & Responsibilities
Purpose of Position:
Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems’ implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration.
In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week.
In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems.
Essential Duties and Responsibilities:
Application Programming and Systems Engineering Disciplines
1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc.
2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals.
3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions.
4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems.
5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization.
6. Selects computer, communications and peripheral equipment to meet the specifications of Department’s projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors.
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.
Operations Specialty requires supervisory experience (5 years).
Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education and experience.
Department Preferences
Certification(S)/NYS Licenses/Education:
EpicCare Ambulatory Certification required
Epic Kaleidoscope Certification preferred
Other Epic Outpatient Clinical Certification preferred
Orders Transmittal Certification preferred
Results Routing experience preferred
Printer and Workstation Mapping experience
Clinical background in Ambulatory Clinics preferred
End User Support experience preferred
Knowledge, Skills, Abilities and other Requirements:
Outpatient clinical workflows and technology- hardware and software
Must be well organized, detail oriented, highly analytical, possess strong problem-solving skills and must have a desire to be accountable for project success.
Detailed knowledge of general phases of SDLC, project management methods
Epic Certification must be current or within prior release version of system’s current version.
Ability to assume ownership of a project, create guidance where there isn’t any and influence the direction if it is not correct.
Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred
Years of Experience:
Experience with an Epic implementation at a multi-hospital system, and/or a major academic medical center.
At least 3 years of clinical healthcare systems experience.
At least 3 years of experience on commercial core clinical applications.
Completed multiple go-lives, and at least one from (near) inception to completion
Experience documenting system architecture design and clinical system workflow.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
