Senior Auditor - Internal Evaluation Program (Hybrid)

Full job description
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.
Description
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees. This is position is Chicago-based, hybrid with up to 50% travel.

Quality and Safety Oversight Program

Plans and performs assessments/audits to measure operational compliance to regulatory requirements, company policies, and procedures covering all airline operating divisions
Evaluate design of operating division manuals and programs to ensure compliance with regulatory requirements and adherence to company documentation standards
Evaluate operating division performance to ensure compliance with standard operating policy, procedures, and regulatory requirements
Conducts oversight and safety assurance activities as required by the Corporate Business Manual (CBM) and Corporate Safety Management System (CSMS) manual using procedures in the Corporate Quality Assurance Procedures Manual (CQAPM)
Conducts Joint Quality Reviews (JQR) with the FAA
Assists in the accomplishment of IOSA, DoD, and other third-party quality and safety reviews
Conducts special emphasis analysis of operations based on IEP repeat discrepancies, FAA enforcement actions, and divisional requests
Evaluate the effectiveness of division policies, procedures, and QC functions to identify areas of concern that could pose an operating risk to personnel, facilities, and equipment
Facilitates root cause identification and corrective action for areas found not to conform with company policy, procedure, or regulatory requirements
Track and manage corrective action commitments and implementation to evaluate the effectiveness of mitigations and action plans.
Conducts and assesses the efficacy of mitigation strategies as they relate to safety investigations.
Performing root cause analysis assessments.
Provides written reports and presentations to operating division senior leaders outlining assessments, observations, and findings
International, Domestic Codeshare, United Express Carrier and Vendor Oversight Program
Plans and implements the continuous oversight of Codeshare affiliations in compliance with DOT/FAA Code-share Safety Program requirements and Corporate policies
Plans and conducts quality and safety reviews of International and Regional partners
Prepares written reports outlining assessments and observations
Leads and authors required reviews of manuals
Qualifications
What’s needed to succeed (Minimum Qualifications):

Undergraduate degree in technical, safety, aviation-related field or equivalent work experience required
2 years experience with a major passenger, cargo, regional carrier, or military equivalent in Flight Operations, Inflight, Dispatch, Maintenance, Cargo, or Airport Operations required
Experience in quality, safety, or regulatory operations required
Working knowledge of pertinent Federal Aviation Regulations (FAR), FAA Advisory Circulars, IOSA Standards and Recommended Practices (ISARPs), ISO 9001 standards, Operations Specifications (Ops Specs), and Department of Defense (DoD) Quality and Safety requirements required
Ability to travel up to 50%
Strong interpersonal, verbal, and presentation skills are required
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):

Professional certification in quality or safety preferred
FAA Airman Certificate (i.e. Pilot, Mechanic, Dispatcher, or Flight Attendant) desired
Technical manual writing skills
Quality management/auditing background preferred

The base pay range for this role is $79,800.00 to $103,966.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. Read more