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Seasonal Merchandise Team Lead - Seasonal Merchandise Team Lead Central Park Zoo Temporary/Seasonal
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#721050
Remote / WFH
Wildlife Conservation Society - Seasonal Merchandise Team Lead Central Park Zoo Temporary/Seasonal CPZ-MERCHANDISE
Job Description
Seasonal Merchandise Team Lead
Central Park Zoo
Temporary/Seasonal
CPZ-MERCHANDISE
Job Description
Department: Restaurant Services
Location: Central Park Zoo
Title: Team Lead
Employment Type: Temporary/Seasonal
Status: Non-Exempt
Pay Rate: $18/hour
Reports To: Full time management and Temporary Assistant Manager
Schedule: Wednesday – Sunday OR Saturday - Wednesday
Hours: Must be able to work weekends and holidays; weekday hours also available
8:00 AM – 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business
POSITION SUMMARY:
Assist in leading the daily operation of an assigned area. Ensure that all staff provide superior customer service and consistent quality offerings that enhance the guest's experience. Implement sales training in order to sell products in a manner that maximizes transaction spending. Enforce WCS procedures and checklists for maximum daily efficiency.
DESCRIPTION:
Lead People
Assist in the training of staff members within your assigned location(s) consisting of, but not limited to: customer service, equipment handling, routine cleanliness and maintenance, daily production logs, WCS restaurant policies & procedures, etc,
Communicate daily break schedules to staff members and cover open positions when necessary
Ensure safety protocols are met at all times
Sales & Service
Supervise the daily operation of assigned location(s) and staff to achieve sales target.
Responsible for the timely and accurate resolution of any customer complaint
Reinforce selling skills training by focusing on the individual sale to increase average transaction spent.
Maintain cash and inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to departmental policies and procedures.
Routine Maintenance
Ensure that the food presentation area is fully stocked, organized, exciting and visually appealing.
Ensure that all work locations are neat, clean, organized and safe.
Adhere to all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage.
Food Quality
Enforce WCS provided portion size for all products sold. Ensure proper menu builds while reducing waste and shrinkage of assigned location(s).
Collaborate
Establish and maintain a collaborative working relationship with all staff.
Maintain general knowledge of park attractions and amenities to provide superior customer service.
Follow all WCS rules and regulations.
Administrative
Assist in the preparation of reports as needed.
Perform other duties as assigned.
Ensure daily logs are properly filled out and filed away
PERKS of Working with Us:
Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
Complimentary Parking
Complimentary Guest Park Tickets (After 45 days)
Company provided uniforms
Access to online learning and tuition discounts with Monroe College
Earned Paid Sick Time
Employee Assistance Program
Free Banking
Qualification Requirements
Qualifications
All candidates must possess the following:
Strong written and verbal communication skills
A positive and outgoing demeanor
Characteristics of a proven leader
Must be able to work well among others in a positive environment
Basic math skills
Ability to frequently move objects weighing up to 50 pounds
Experience in managing cash movement
Prior food preparation experience preferred, but not required
NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employment
Able to delegate and assign tasks in a high-pressure, high-volume environment.
EOE M/F/V/D
#LI-DNI
Salary Range
$18/hour
Report job
Central Park Zoo
Temporary/Seasonal
CPZ-MERCHANDISE
Job Description
Department: Restaurant Services
Location: Central Park Zoo
Title: Team Lead
Employment Type: Temporary/Seasonal
Status: Non-Exempt
Pay Rate: $18/hour
Reports To: Full time management and Temporary Assistant Manager
Schedule: Wednesday – Sunday OR Saturday - Wednesday
Hours: Must be able to work weekends and holidays; weekday hours also available
8:00 AM – 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business
POSITION SUMMARY:
Assist in leading the daily operation of an assigned area. Ensure that all staff provide superior customer service and consistent quality offerings that enhance the guest's experience. Implement sales training in order to sell products in a manner that maximizes transaction spending. Enforce WCS procedures and checklists for maximum daily efficiency.
DESCRIPTION:
Lead People
Assist in the training of staff members within your assigned location(s) consisting of, but not limited to: customer service, equipment handling, routine cleanliness and maintenance, daily production logs, WCS restaurant policies & procedures, etc,
Communicate daily break schedules to staff members and cover open positions when necessary
Ensure safety protocols are met at all times
Sales & Service
Supervise the daily operation of assigned location(s) and staff to achieve sales target.
Responsible for the timely and accurate resolution of any customer complaint
Reinforce selling skills training by focusing on the individual sale to increase average transaction spent.
Maintain cash and inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to departmental policies and procedures.
Routine Maintenance
Ensure that the food presentation area is fully stocked, organized, exciting and visually appealing.
Ensure that all work locations are neat, clean, organized and safe.
Adhere to all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage.
Food Quality
Enforce WCS provided portion size for all products sold. Ensure proper menu builds while reducing waste and shrinkage of assigned location(s).
Collaborate
Establish and maintain a collaborative working relationship with all staff.
Maintain general knowledge of park attractions and amenities to provide superior customer service.
Follow all WCS rules and regulations.
Administrative
Assist in the preparation of reports as needed.
Perform other duties as assigned.
Ensure daily logs are properly filled out and filed away
PERKS of Working with Us:
Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
Complimentary Parking
Complimentary Guest Park Tickets (After 45 days)
Company provided uniforms
Access to online learning and tuition discounts with Monroe College
Earned Paid Sick Time
Employee Assistance Program
Free Banking
Qualification Requirements
Qualifications
All candidates must possess the following:
Strong written and verbal communication skills
A positive and outgoing demeanor
Characteristics of a proven leader
Must be able to work well among others in a positive environment
Basic math skills
Ability to frequently move objects weighing up to 50 pounds
Experience in managing cash movement
Prior food preparation experience preferred, but not required
NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employment
Able to delegate and assign tasks in a high-pressure, high-volume environment.
EOE M/F/V/D
#LI-DNI
Salary Range
$18/hour
Report job
