SCC Operations Support Officer

Location
Melbourne City Centre VIC
 
Full job description
An exciting opportunity to work in the Emergency Management Victoria, State Control Centre, as an SCC Operations Support Officer
Full time, Fixed term until April 2026
Attractive VPS 3 salary between $79,122 - $96,073 + superannuation
What does the business unit do?

Emergency Management Victoria (EMV) leads emergency management in Victoria by working with government, agencies and business to strengthen their capacity to withstand, plan for, respond to and recover from emergencies. EMV is a statutory entity and is part of the Department of Justice and Community Safety.

Operations

The purpose of the Operations directorate is to lead the emergency operational coordination and state operations in Victoria by working with communities, government, agencies and business to strengthen their capacity to withstand, plan for, respond to and recover from emergencies.

The role works on a 24/7 rostered basis. The incumbent will be required to regularly work outside normal business hours and on weekends.

What will the role do?

Assist the operations of the State Control Centre and ensures the EMC, EMV Staff, agency staff, and liaison officers are supported in the undertaking of their rostered duties.

Key tasks include:

Support the implementation of the SCC operational business systems and processes
Ensure the effective agency communication flows to internal and external stakeholders. This involves extensive use of phone, SMS, email, internet and agency applications as appropriate
Provide SCC administrative support to ensure the operational functions of the SCC are in accordance with requirements and are delivered in an efficient and effective manner.
Arrange, prepare and assist in the delivery of briefings, reports, meetings and presentations including visual and electronic displays to a wide range of stakeholders
Maintain effective record keeping in accordance with each agency's procedures and legislative requirements
Please refer to the position description for more detailed accountabilities

What skills and knowledge should a SCC Operations Support Officer have?

As our ideal candidate, you will have:

Knowledge of Victoria's emergency management arrangements is desirable;
Understanding of the State's Command and Control arrangements that operate within Victoria is desirable;
Experience with coordination within emergency management activities is desirable
If you have any queries, please contact Chelsea Thomas, Support Team Coordinator, via chelsea.thomas@emv.vic.gov.au

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm, Wednesday 6th August 2025.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

  Read more